招聘Front Office Coordinator_上海明天广场有限公司JW万豪酒店（国际五星）招聘信息-最佳东方

MAJOR FUNCTION & MAJOR RESPONSIBILITIES

主要功能及責任概要 :

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all guests have a speedy check in and check out process in line with our Operating Procedures. Always greet guests with a smile. Be warm and friendly and ensure the Marriott’s Six Principles of Hospitality are practised all the time.

协助主管与经理完成日常工作。确保所有的客人在入住登记和退房时都按照营业程序操作。微笑服务。热情友好，确保在工作中展现万豪酒店的六项准则。

SPECIFIC DUTIES 工作任務 :

Make sure all Registration Cards are fully filled and correct, ensured with guest by signature.
前台的员工按要求将入住登记卡填写完整，准确，并与客人签字确认。

2. Clerk should pick up all copy of Registration Cards from Front Desk timely, enter it into PSB system correctly, and sign signature after.

PSB输入员工要求及时从前台提取入住登记卡的复印件，仔细输入，逐一签字确认。

3. File all kinds of documents and fill the cover page carefully, ensure it remain the same as computer system data.

将工作内容分类装订，归档，要详细填写封面，确保与电脑系统数据统一。

4. Print out Arrival Report of the day before, check and sign.

每天打印前一天的到达客人报表，核对并签字。

5. Periodically arrange training program for new associates, and follow up training for senior associates, to be knowledged about PSB system.

定期对新员工进行培训，以及对老员工跟进培训，增进了解PSB系统.

6. Be response in maintaining all Copy Machine, scanner and other equipments.

负责所有复印机，扫描仪等机器的保修，跟进。

Take the job as department duty clerk, follow up leave application procedure.
做部门考勤员，及假单的跟进。

8.            Order statement monthly, receive by end of the month and store it into the storage room.
负责每月订购部门文具，月底收货，入仓。

9.      Attend seasonally PSB meeting.
         参加每季度的PSB 会议。
Receive and delivery daily mails and passels for department.
每天领取部门信件并派发。

11.    Keeping the Front Desk area neat and tidy at all times.
保持前台工作区域的清洁整齐

12.    Update guest profile in Fidelio when necessary.
需要时更新客人的信息

13.    Ensure all follow-ups are promptly and accurately completed:
确保所有的跟进工作的完成

14.      Maintain effective service in line with the Hotel’s Corporate Image
保证在工作中展现酒店形象
Company’s Grooming Standard
酒店仪容仪表
Standard Operation Procedures
标准营业操作流程
Departmental Policies
部门规章制度
Finance Policies
财务制度

15. Any other duties as may be assigned from time to time.
其他职责将被及时更新

万豪国际酒店集团包容多元化文化背景，承诺给每一个雇员一个平等的工作机会。Marriott International Inc. is an equal employer committed to employing a diverse workforce.上海明天广场JW万豪酒店是万豪国际集团旗下的顶级品牌，酒店地处繁华商业中心，信步即达多处著名休闲景点。旨在以其先进的设计理念，豪华的装饰设备，为每位商务客人及旅游者提供至善至美的服务。六十层高的明天广场，是由333间豪华客房的JW万豪酒店，及裙楼内20,000平方米的商业中心组成。作为浦西最高的酒店之一，明天广场已经成为上海及周边城市瞩目的地标性建筑。As mainland China’s first JW Marriott brand and Marriott International’s flagship hotel in the region, the luxurious 5-star JW Marriott Shanghai is located in the heart of Shanghai’s commercial and shopping district and within easy reach of the city’s many leisure attractions. The JW Marriott Hotel is an integral part of a 60-storey multi-use development called Tomorrow Square, which comprises of the 333-room hotel, and 20,000 square meters of commercial space. The complex has established itself as one of the tallest hotels in downtown Puxi and is a much talked about landmark in Shanghai and its neighboring cities.上海明天广场紧邻人民公园，人民广场，以其无与伦比的优越地理位置，使客人尽享高架桥及地铁的便利交通。Situated in Shanghai’s prime and prestigious Tomorrow Square location, adjacent to People’s Square and People’s Park, the JW Marriott Shanghai is within easy access to all major highways, public transportation systems and the People’s Square subway.酒店共有豪华客房333间，位于明天广场41层至59层，每个房间都可从不同角度享受城市美景。行政楼层位于酒店59楼，除可一览城市美景外，客人还可在此享受早餐，全天候精美茶点和晚间鸡尾酒，并可使用位于酒店60层，被吉尼斯世界纪录评为“世界最高“的图书馆。38楼至40楼的每间餐厅及酒廊为客人提供丰富的饮食、娱乐之选，并可同时俯瞰全城美景。位于酒店7楼的“泳池畔”风格简洁而时尚 - 室内游泳池在美丽玻璃房内，四季恒温，而又充分享受阳光温暖。室外空间休闲放松，同时可一览人民公园绿景。333 hotel guest rooms and suites are located between the 41st to 59th floors, all offer magnificent city views from different perspectives. The Executive Lounge is tranquilly located on the 59th floor serving breakfast, all-day refreshments and evening cocktails. Executive Floor guests have exclusive access to the 60th floor Library recognized as the “Highest Library in the World” by Guinness World Records.Six award-winning restaurants and lounges located between the 38th to 40th floors all affording spectacular panoramic views of Shanghai. The hotel also features a rooftop oasis, including a stunning indoor lap pool as well as a beautiful outdoor curvaceous leisure pool that overlooks the People’s Park greenery.