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岗位职责
1、参加西餐餐厅例会，每天召开餐前会，安排当日工作重点，及时传达上级指示。
2、按工作程序做好与各西餐餐厅及厨房、饮料部关系，及时对部门间争议提出界定要求。
3、按月制订咖啡厅经营目标和工作计划，报批通过后执行。
4、制订服务领班，侍酒员岗位描述，界定其工作范围。
5、巡视、监督、检查咖啡厅所属员工的各项工作。
6、定期听取服务领班和侍酒员的述职，并对其做出工作评定。
7、根据工作需要调配服务领班和侍酒员工作岗位，报西餐餐厅经理批准执行。
8、掌握咖啡厅工作情况和有关数据。
9、搞好客人关系，处理顾客投诉。
10、填写服务领班和侍酒员过失单和奖励单，按程序执行奖惩。
11、定期向西餐餐厅经理述职，及时解决下级工作争议。
12、关心咖啡厅所属员工的思想、工作和生活。
岗位要求
1、西餐厅、咖啡厅行业三年以上从业经历；
2、熟悉西餐厅、咖啡厅的服务流程，对吧台出品有一定了解；
3、具备相关的管理经验和管理能力；
4、能对西餐厅、咖啡厅服务员进行培训；
5、热爱酒店行业，有工作责任心。
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上海市南京西路399号人力资源部 
酒店业--国际高端酒店/5星级
500-999人
国有企业
万豪国际酒店集团包容多元化文化背景，承诺给每一个雇员一个平等的工作机会。Marriott International Inc. is an equal employer committed to employing a diverse workforce.上海明天广场JW万豪酒店是万豪国际集团旗下的顶级品牌，酒店地处繁华商业中心，信步即达多处著名休闲景点。旨在以其先进的设计理念，豪华的装饰设备，为每位商务客人及旅游者提供至善至美的服务。六十层高的明天广场，是由333间豪华客房的JW万豪酒店，及裙楼内20,000平方米的商业中心组成。作为浦西最高的酒店之一，明天广场已经成为上海及周边城市瞩目的地标性建筑。As mainland China’s first JW Marriott brand and Marriott International’s flagship hotel in the region, the luxurious 5-star JW Marriott Shanghai is located in the heart of Shanghai’s commercial and shopping district and within easy reach of the city’s many leisure attractions. The JW Marriott Hotel is an integral part of a 60-storey multi-use development called Tomorrow Square, which comprises of the 333-room hotel, and 20,000 square meters of commercial space. The complex has established itself as one of the tallest hotels in downtown Puxi and is a much talked about landmark in Shanghai and its neighboring cities.上海明天广场紧邻人民公园，人民广场，以其无与伦比的优越地理位置，使客人尽享高架桥及地铁的便利交通。Situated in Shanghai’s prime and prestigious Tomorrow Square location, adjacent to People’s Square and People’s Park, the JW Marriott Shanghai is within easy access to all major highways, public transportation systems and the People’s Square subway.酒店共有豪华客房333间，位于明天广场41层至59层，每个房间都可从不同角度享受城市美景。行政楼层位于酒店59楼，除可一览城市美景外，客人还可在此享受早餐，全天候精美茶点和晚间鸡尾酒，并可使用位于酒店60层，被吉尼斯世界纪录评为“世界最高“的图书馆。38楼至40楼的每间餐厅及酒廊为客人提供丰富的饮食、娱乐之选，并可同时俯瞰全城美景。位于酒店7楼的“泳池畔”风格简洁而时尚 - 室内游泳池在美丽玻璃房内，四季恒温，而又充分享受阳光温暖。室外空间休闲放松，同时可一览人民公园绿景。333 hotel guest rooms and suites are located between the 41st to 59th floors, all offer magnificent city views from different perspectives. The Executive Lounge is tranquilly located on the 59th floor serving breakfast, all-day refreshments and evening cocktails. Executive Floor guests have exclusive access to the 60th floor Library recognized as the “Highest Library in the World” by Guinness World Records.Six award-winning restaurants and lounges located between the 38th to 40th floors all affording spectacular panoramic views of Shanghai. The hotel also features a rooftop oasis, including a stunning indoor lap pool as well as a beautiful outdoor curvaceous leisure pool that overlooks the People’s Park greenery.
