客房送餐部服务员Room Service Waiter
停止招聘
发布于 2016-12-29
客房送餐部服务员Room Service Waiter
上海-黄浦区 | 经验不限 | 学历不限
停止招聘
收藏
微信
这个职位不错扫给好友看看
举报
职位福利
职位描述

MAJORFUNCTION 主要 :

 

Prompt and courteous delivery of all room serviceorders, maintains positive room service image through all areas of guestcontact and through cleanliness of work areas.

迅速而有礼貌地提供所有送餐服务点单,接触客人时保持积极的送餐服务形象,始终保持清洁的工作环境。

 

MAJOR RESPONSIBILITIES責任概要 :

 

1.       Follow allMarriott policies and procedures.

            遵循所有万豪方针和程序。

2.       Comply with the “clean as you go” policy.

遵循"所到之处钧予清洁" 方针。

3.       Report to work onscheduled days at the scheduled time.

按照部门排班表每日准时到岗。

4.       Report to work in uniform following all appearance standards.

上班制服穿戴整洁保持良好的仪容仪表形象。

5.       Work as a TEAM.

团队工作。

6.       Follow all safety policies to ensure a safe workarea.

遵循所有的安全方针,以确保一个安全的工作区域。

7.       Honour allreasonable work-related requests made by a manager or supervisor, which may   be outside your normal job activities, to achieve complete guestsatisfaction and service throughout the Hotel.

为了实现客户满意度和服务于整个酒店,经理或主管应接受所有的与工作相关的请求,甚至可能超出你的正常工作。

8.       Check out with your supervisor before leaving yourstation or the floor for any reason.

在任何时候离开你的工作区域必须与你的直接主管保持沟通。

 

SPECIFIC DUTIES工作任務 :

 

1.       Follow allstandard procedures in serving the guest, as outlined in training manual andstandards manual.

遵循所有标准程序,按照培训手册和标准手册服务客人。

 

2.       Maintain station in accordance with standards atall times.

任何时候在区域内保持标准的一致性。

 

3.       Develop a completeknowledge of menu items, their garnish, contents and preparation methods. Beready to answer any guest questions about the menu in a positive and conciseway. Know the use records.

熟知并掌握菜单的相关知识,以便随时能用简单明确的方式回答任何客人提出有关菜单的任何问题。

 

4.       Operate the Point of Sale terminal correctly andfollow all Marriott check-closing procedures.

遵循万豪的正确结账方式。

 

5.       Practiceaggressive hospitality and use Suggestive Selling techniques when takingguest’s order.

在为客人点单的时候运用积极灵活的销售方式。

 

6.       Check corridors for trays when returning fromdelivering orders.

检查走廊中送餐后未收回的托盘。

         

7.       Clean and breakdown trays in dish area, watching for un-used and clean condiments, salt,pepper, and sugar and return them to room service area.

清理餐盘并将没有使用过的送餐器皿回收至部门。

 

8.       Develop a good knowledge of beverages, liquors, andwine service.

熟悉酒水知识的服务流程。

 

9.       Insure oncoming shit has adequate supply ofsilverware, trays, napkins, condiments, sugar, salt and pepper, etc.

确保每个班次有充足的营运物品。

 

10.    Complete all daily and weekly-assigned sidework.

完成每日和每周分配的工作。

 

11.     Participate in daily line-up and menu classes.

参加每日小组试菜。

 

12.    Chewing gum or smoking is not allowed while onduty.

上班时间不允许咀嚼口香糖或吸烟。

13.     Attend all meetings or training seminars asrequired.

出席所有会议或相关培训。

比比竞争力
目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第
用「最佳东方」APP扫一扫查看你的竞争力分析
公司地址
上海市南京西路399号人力资源部
导航
职位联系人
立即沟通

HI~对这个职位感兴趣吗?快来下载最佳东方APP和我聊聊吧,还能在线视频面试,方便又安心~

--
简历处理率
该企业7天内简历处理的比例
--
简历处理用时
该企业7天内简历处理的效率
--
消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 国有企业
    企业性质
万豪国际酒店集团包容多元化文化背景,承诺给每一个雇员一个平等的工作机会。Marriott International Inc. is an equal employer committed to employing a diverse workforce.上海明天广场JW万豪酒店是万豪国际集团旗下的顶级品牌,酒店地处繁华商业中心,信步即达多处著名休闲景点。旨在以其先进的设计理念,豪华的装饰设备,为每位商务客人及旅游者提供至善至美的服务。六十层高的明天广场,是由333间豪华客房的JW万豪酒店,及裙楼内20,000平方米的商业中心组成。作为浦西最高的酒店之一,明天广场已经成为上海及周边城市瞩目的地标性建筑。As mainland China’s first JW Marriott brand and Marriott International’s flagship hotel in the region, the luxurious 5-star JW Marriott Shanghai is located in the heart of Shanghai’s commercial and shopping district and within easy reach of the city’s many leisure attractions. The JW Marriott Hotel is an integral part of a 60-storey multi-use development called Tomorrow Square, which comprises of the 333-room hotel, and 20,000 square meters of commercial space. The complex has established itself as one of the tallest hotels in downtown Puxi and is a much talked about landmark in Shanghai and its neighboring cities.上海明天广场紧邻人民公园,人民广场,以其无与伦比的优越地理位置,使客人尽享高架桥及地铁的便利交通。Situated in Shanghai’s prime and prestigious Tomorrow Square location, adjacent to People’s Square and People’s Park, the JW Marriott Shanghai is within easy access to all major highways, public transportation systems and the People’s Square subway.酒店共有豪华客房333间,位于明天广场41层至59层,每个房间都可从不同角度享受城市美景。行政楼层位于酒店59楼,除可一览城市美景外,客人还可在此享受早餐,全天候精美茶点和晚间鸡尾酒,并可使用位于酒店60层,被吉尼斯世界纪录评为“世界最高“的图书馆。38楼至40楼的每间餐厅及酒廊为客人提供丰富的饮食、娱乐之选,并可同时俯瞰全城美景。位于酒店7楼的“泳池畔”风格简洁而时尚 - 室内游泳池在美丽玻璃房内,四季恒温,而又充分享受阳光温暖。室外空间休闲放松,同时可一览人民公园绿景。333 hotel guest rooms and suites are located between the 41st to 59th floors, all offer magnificent city views from different perspectives. The Executive Lounge is tranquilly located on the 59th floor serving breakfast, all-day refreshments and evening cocktails. Executive Floor guests have exclusive access to the 60th floor Library recognized as the “Highest Library in the World” by Guinness World Records.Six award-winning restaurants and lounges located between the 38th to 40th floors all affording spectacular panoramic views of Shanghai. The hotel also features a rooftop oasis, including a stunning indoor lap pool as well as a beautiful outdoor curvaceous leisure pool that overlooks the People’s Park greenery.
上海市南京西路399号人力资源部
导航