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MAJOR FUNCTION 主要功能 :
To ensure the three steps of service are adhered to at all times:
确保服务的三个步骤贯彻始终
1. A warm and sincere greeting. Use the guest name if and when possible
温暖而真诚的问候，可以的话称呼客人的名字
2. Anticipation and compliance with guest needs
预计并满足客人的需要
3. Fond farewell. Give them a warm good-bye and use the guest name if and when possible
真诚的告别，致以热诚的告别，可以的话称呼客人的名字
To seat guests in a manner that every guest will receive the fastest and most courteous service at all times.
以是客人始终能得到快速而有礼貌的服务为准则来安排客人入座。
To set the tone of aggressive hospitality with a display of friendly enthusiasm that will continue all through the restaurant during the entire meal period.
营业时间内始终保持热情积极的语调来表现出热情及友好
To supervise and control seating in the restaurant and ensure that guests are seated in stations so that no server is overloaded with guests at any given time, and in order to seat guests in a manner that is fair to all the servers.
监督控制餐厅内餐位数量的安排情况，确保合理分配客人入座，避免造成因客人较多员工较少，以致于客人得不到及时有效的服务的情况发生MAJOR RESPONSIBILITIES 責任概要 :
1. Follow all Marriott policies and procedures.
遵循万豪的方针和程序
2. Comply with the “clean as you go” policy.
遵循＂所到之处均于清洁＂的政策
3. Report to work on scheduled days at the scheduled time.
按照工作时间表上的时间上班
4. Report to work in uniform following all appearance standards.
穿着制服，并遵守所有的仪容仪表标准
5. Work as a TEAM.
团队协作
6. Follow all safety policies to ensure a safe work area.
遵守各类安全方针，确保有一个安全的工作环境
7. Honour all reasonable work-related requests made by a manager or supervisor, which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.
尊重并接受上级给予你的合理的工作安排，为了满足客人的需要可能会超出你的工作范围
8. Check out with your supervisor before leaving your station or the floor for any reason.
在你离开你的工作岗位或楼层前，请先告知你的主管及理由
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
名
上海市南京西路399号人力资源部 
酒店业--国际高端酒店/5星级
500-999人
国有企业
万豪国际酒店集团包容多元化文化背景，承诺给每一个雇员一个平等的工作机会。Marriott International Inc. is an equal employer committed to employing a diverse workforce.上海明天广场JW万豪酒店是万豪国际集团旗下的顶级品牌，酒店地处繁华商业中心，信步即达多处著名休闲景点。旨在以其先进的设计理念，豪华的装饰设备，为每位商务客人及旅游者提供至善至美的服务。六十层高的明天广场，是由333间豪华客房的JW万豪酒店，及裙楼内20,000平方米的商业中心组成。作为浦西最高的酒店之一，明天广场已经成为上海及周边城市瞩目的地标性建筑。As mainland China’s first JW Marriott brand and Marriott International’s flagship hotel in the region, the luxurious 5-star JW Marriott Shanghai is located in the heart of Shanghai’s commercial and shopping district and within easy reach of the city’s many leisure attractions. The JW Marriott Hotel is an integral part of a 60-storey multi-use development called Tomorrow Square, which comprises of the 333-room hotel, and 20,000 square meters of commercial space. The complex has established itself as one of the tallest hotels in downtown Puxi and is a much talked about landmark in Shanghai and its neighboring cities.上海明天广场紧邻人民公园，人民广场，以其无与伦比的优越地理位置，使客人尽享高架桥及地铁的便利交通。Situated in Shanghai’s prime and prestigious Tomorrow Square location, adjacent to People’s Square and People’s Park, the JW Marriott Shanghai is within easy access to all major highways, public transportation systems and the People’s Square subway.酒店共有豪华客房333间，位于明天广场41层至59层，每个房间都可从不同角度享受城市美景。行政楼层位于酒店59楼，除可一览城市美景外，客人还可在此享受早餐，全天候精美茶点和晚间鸡尾酒，并可使用位于酒店60层，被吉尼斯世界纪录评为“世界最高“的图书馆。38楼至40楼的每间餐厅及酒廊为客人提供丰富的饮食、娱乐之选，并可同时俯瞰全城美景。位于酒店7楼的“泳池畔”风格简洁而时尚 - 室内游泳池在美丽玻璃房内，四季恒温，而又充分享受阳光温暖。室外空间休闲放松，同时可一览人民公园绿景。333 hotel guest rooms and suites are located between the 41st to 59th floors, all offer magnificent city views from different perspectives. The Executive Lounge is tranquilly located on the 59th floor serving breakfast, all-day refreshments and evening cocktails. Executive Floor guests have exclusive access to the 60th floor Library recognized as the “Highest Library in the World” by Guinness World Records.Six award-winning restaurants and lounges located between the 38th to 40th floors all affording spectacular panoramic views of Shanghai. The hotel also features a rooftop oasis, including a stunning indoor lap pool as well as a beautiful outdoor curvaceous leisure pool that overlooks the People’s Park greenery.
