• 五险一金
• 带薪年假
• 岗位晋升
• 技能培训
• 管理规范
• 人性化管理

Pre-opening project: Cordis, Xi'an

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts, Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong.

Key Responsibilities 
- Lead Rooms Division to provide exceptional guest services to deliver company objectives and performance standards
- Act as a “brand ambassador” at all times to ensure company’s culture is always maintained
- Responsible for talent selection,hiring, training, development and retention
- Responsible for pre-opening tasks of Rooms Division

General /Technical Knowledge
- Knowledge of systems, SOPs, policies &procedures related to Rooms Division

People Management
- Manage workforce     planning, scheduling and forecasting in accordance to operation need
- Involve in full     cycle of people management from recruitment, training, development to     performance management
- Foster a positive     working environment. Utilize effective communication tools and channels to     ensure efficient information distribution

Customer Loyalty
- Ensure positive guest experience. Obtain feedback from guests to improve services and 
facilities to improve guest satisfaction
- Be a role model in delighting guests in every single interaction.
- Review collaterals, quality standards and service standards regularly to enhance service
 standards

Operational Processes and Control
- Review procedures     and practices regularly to ensure effectiveness for staff and guests
- Ensures standards     and compliance for internal control/audits processes

Administration
- Manage Budget and Forecast for Rooms Division. Control and analyse P&L targets 
- Drive productivity initiatives 
- Manage Capital Expenditure. Identify needs and estimate costs for capital improvements
- Manage Operating equipment operations

Inspection and Preventive Maintenance Programme
- Conduct quality checks on guest floors, public areas and other facilities
-  Ensure established programmes are followed/scheduled for in Rooms and Public areas

Health, Hygiene, Safety and Security
- Ensure highest level of hygiene, safety and security by facilitating effective training programmes 

Environmental Responsibility
- Ensure environmental initiatives are adhered to in the workplace. Participate in community activities and programmes

Public Affairs - Statutory
- Ensure a smooth channel of communication between the hotel and relevant statutory departments
- To keep all hotel licenses updated

Qualifications:
- Luxury Hotel experience working in China
- 5+ years in Guest Service, Front Desk, Housekeeping experience with 2+years in a leadership capacity or in a similar role
- Professional, take initiatives and passionate in services
- Market focus with innovative mind
- Excellent interpersonal skills
- Strong communication skills, ability to lead and motivate teams
- Fluent spoken and written Mandarin and English
- Pre-opening experience will be preferred
- Talents familiar with Xi'an will be highly advantageous

About Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings,
Langham Hospitality Group (LHG) comprises a family of distinctive brands, including
The Langham Hotels and Resorts, Cordis Hotels and Ying’nFlo.
With over 40 hotels and residences in operation or development, LHG has a
global footprint that extends across Asia, Europe North America and the Middle
East. The group takes its name from The Langham, London, Europe's
first Grand Hotel. For over 150 years, this flagship property has been the
pinnacle of sophisticated and gracious hospitality, a philosophy that is
reflected group-wide through inspiring design, cutting edge innovation, sincere
service and an unwavering commitment to building great memories. For more
information, visit LanghamHospitalityGroup.com. 朗廷酒店集团简介 
作为鹰君集团有限公司的全资控股子公司，朗廷酒店集团旗下拥有一系列分属於朗廷酒店及度假酒店丶康得思和Ying’nFlo品牌的酒店，同时还有超过40个已经确定或正在洽谈中的酒店项目横跨亚洲，欧洲丶北美至中东地区。























集团的名字源於传奇的伦敦朗廷酒店，该酒店为欧洲首家奢华酒店，逾150年来一直是奢华住宿及卓越服务的典范。集团旗下酒店至今仍秉承伦敦朗廷酒店的传统，设计典雅高贵，挚诚待客，致力推陈出新，务求缔造令人眼前一亮的住宿体验。详情请浏览LanghamHospitalityGroup.com/sc/。About The Langham
Hotels & ResortsCombining modern sophistication and timeless glamour,
The Langham Hotels & Resorts is globally recognised for its exceptional
intuitive service, contemporary art collections, award-winning culinary
expertise and signature pink accents. Drawing on the brand’s distinctive
British heritage from the opening of the flagship hotel in London in 1865, The
Langham continues the legacy by delivering exceptional experiences with a touch
of playfulness in key destinations in the United Kingdom, Europe, Middle East,
United States, Asia Pacific and Greater China. Learn about the brand by
visiting LanghamHotels.com,
and follow The Langham Hotels and Resorts on Instagram (@langhamhotels)
and Facebook (@thelanghamhotels)
and Twitter (@thelanghamhotel).朗廷酒店及度假酒店简介











朗廷酒店及度假酒店完美体现现代脱俗品味与经典华丽风格，以殷勤体贴的服务、现代艺术珍藏、得奖佳肴和专属的粉红色元素见称。自1865年伦敦朗廷酒店开业至今，品牌一直延续独树一帜的英伦文化传统，用心为伦敦、纽约、波士顿、芝加哥、洛杉矶、利雅得、悉尼、墨尔本、黃金海岸、香港、上海、深圳、广州、合肥、海口、宁波、厦门和長沙的宾客缔造饶富趣味的非凡住宿享受。有关品牌详情，请浏览LanghamHotels.com。About Cordis Hotels & Resorts
Cordis is an upper
upscale hotel brand with a service style that is heartfelt and intuitively
generous. Located in the heart of the local communities in the most stimulating
destinations around the world, Cordis hotels deliver experiences that are
authentic and family inclusive in Hong Kong, Shanghai, Beijing, Ningbo, Xuzhou
and Auckland with more than 10 properties to open within five years. Visit CordisHotels.com for more information, and follow the
collection on Instagram, Facebook and Twitter (@cordishotels).康得思酒店及度假酒店简介康得思是超高端国际酒店品牌，恪守挚心服务与挚诚慷慨的待客之道。康得思酒店位于香港、上海、北京、宁波、徐州及奥克兰等著名旅游热点的本地社区核心地段，为家庭旅客缔造与众不同的地道体验。康得思酒店及度假酒店计划于未来五年再开设超过10间新酒店，详情请浏览CordisHotels.com。