About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests,colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers,delight guests, and embrace the company's vision to building great memories together.
This role will be responsible for providing HR services to all Langham Hospitality Group (LHG) staff in China, including all GSOs in China, the Shanghai Regional Office. Ensure smooth operation of the Shanghai Regional Office.
Major responsibilities
Human Resources Services (HRS)
§ Assist the VP of Human Resources Operations, China to develop staffing/productivity model for various brands and continuously updating them as needed, assist in implementing and managing the projects to improve workforce cost efficiency in the China hotels.
§ Assist to communicate and roll out China EIP.
§ Assist to conduct HR related market surveys if necessary.
§ Collect and consolidate monthly HR reports from hotel properties and offer HR dashboard support to hotels
§ Assist to pre-opening hotel properties in HR function, including but not limited to providing guidance, enquiry and consultation.
§ Assist property HRD operation,not limited to the enquiry and consultation
§ Responsible for Lanham Career wechat operation and increase the number of followers.
§ Organize Colleague Relations activities, coordinate on CONNECT(community service) activities.
§ Organize and follow up with colleagues to conduct MCS and make action plan.
§ Ensure all the policies and procedures are in line with current Langham Hospitality Group’s corporate guidelines and local and government legislation
§ Maintain and update of HR manual, policy and procedures and job descriptions
§ Ensure Annual Performance Review are conducted timely by all LHG China colleagues
§ Manage colleagues personal files for all LHG China colleagues systematically and timely.
§ Upload employee profile to HCM system and keep necessary information updated continuously. Ensure the accuracy of uploaded or entered data.
§ Investigate colleague disciplinary cases and conduct disciplinary meetings (general staff level) with concerned colleagues and department heads.
§ Conduct exit interview for managerial level and below
§ Handle and investigate all work injury cases and liaise with related department head and government department
§ Attend any legal labour cases
§ Maintain good relationship and connection with government officials and external consultants such as labour bureau, district health control centre,health and education committee board, company lawyer, local tourism schools and universities, etc
Recruitment
§ Responsible for recruiting staff of middle management level or below.
§ Assist Human Resources Services (HRS) team of LHG in Hong Kong in searching and reviewing resumes of Manager or above positions.
§ Assist to search potential and suitable candidates of GM and HRD for new hotels opening as designated.
§ Establish a talent pool of potential candidates with resumes and contacts for future use.
§ Assist to conduct background check or reference check for candidates. Assist to Candidate Experience Survey and conduct data consolidation or analysis if necessary.
§ Conduct exit interview for managerial level and below.
§ Responsible for visa application for expatriates.
Compensation & Benefit (C&B)
§ Assist in docking with commercial medical insurance companies, and assist in the annual renewal process of commercial medical insurance. To provide relevant consulting services to colleagues if necessary.
§ Assist in coordination with the HR Service Agent company for colleagues salary, social security fund, housing fund as well as individual income tax related issues. Provide related HR enquiry service to colleagues if necessary.
§ Support corporate C&B team on payroll calculation and related policies updates as needed, support PRC hotels annual salary review and annual bonus proposal.
§ Leave control &administration – such as supervise and urge all colleagues to clear their leaves on time, sick leave applications are supported by valid sick leave certificate, etc.。
§ Assist in labor cost analysis and manning analysis of the hotels in China region if necessary.
§ Conduct HR related surveys such as salary and benefits competitor surveys.
Learning & Development (L&D)
§ Conduct Orientation Program, prepare Familiarization Program and Welcome kit for new hired.
§ Conduct intranet system briefing for related colleagues.
§ Responsible for collaborating with the corporate L&D team to ensure all training programs from the headquarters are effectively implemented and remain consistent with the headquarters.
§ Coordinate with corporate office L&D team to ensure all learning projects implementation alignment with corporate requirement Hotel HR and corporate office to organize related training for colleagues such as Hotel Tour, Training, etc.
Others
§ Perform any duties as assigned by the management deemed necessary.
§ Assist in HR related reimbursement process follow-up and processing, and ensure data accuracy.
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About Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe North America and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting edge innovation, sincere service and an unwavering commitment to building great memories. For more information, visit LanghamHospitalityGroup.com. 朗廷酒店集团简介 作为鹰君集团有限公司的全资控股子公司,朗廷酒店集团旗下拥有一系列分属於朗廷酒店及度假酒店丶康得思和Ying’nFlo品牌的酒店,同时还有超过40个已经确定或正在洽谈中的酒店项目横跨亚洲,欧洲丶北美至中东地区。 集团的名字源於传奇的伦敦朗廷酒店,该酒店为欧洲首家奢华酒店,逾150年来一直是奢华住宿及卓越服务的典范。集团旗下酒店至今仍秉承伦敦朗廷酒店的传统,设计典雅高贵,挚诚待客,致力推陈出新,务求缔造令人眼前一亮的住宿体验。详情请浏览LanghamHospitalityGroup.com/sc/。About The Langham Hotels & ResortsCombining modern sophistication and timeless glamour, The Langham Hotels & Resorts is globally recognised for its exceptional intuitive service, contemporary art collections, award-winning culinary expertise and signature pink accents. Drawing on the brand’s distinctive British heritage from the opening of the flagship hotel in London in 1865, The Langham continues the legacy by delivering exceptional experiences with a touch of playfulness in key destinations in the United Kingdom, Europe, Middle East, United States, Asia Pacific and Greater China. Learn about the brand by visiting LanghamHotels.com, and follow The Langham Hotels and Resorts on Instagram (@langhamhotels) and Facebook (@thelanghamhotels) and Twitter (@thelanghamhotel).朗廷酒店及度假酒店简介 朗廷酒店及度假酒店完美体现现代脱俗品味与经典华丽风格,以殷勤体贴的服务、现代艺术珍藏、得奖佳肴和专属的粉红色元素见称。自1865年伦敦朗廷酒店开业至今,品牌一直延续独树一帜的英伦文化传统,用心为伦敦、纽约、波士顿、芝加哥、洛杉矶、利雅得、悉尼、墨尔本、黃金海岸、香港、上海、深圳、广州、合肥、海口、宁波、厦门和長沙的宾客缔造饶富趣味的非凡住宿享受。有关品牌详情,请浏览LanghamHotels.com。About Cordis Hotels & Resorts Cordis is an upper upscale hotel brand with a service style that is heartfelt and intuitively generous. Located in the heart of the local communities in the most stimulating destinations around the world, Cordis hotels deliver experiences that are authentic and family inclusive in Hong Kong, Shanghai, Beijing, Ningbo, Xuzhou and Auckland with more than 10 properties to open within five years. Visit CordisHotels.com for more information, and follow the collection on Instagram, Facebook and Twitter (@cordishotels).康得思酒店及度假酒店简介康得思是超高端国际酒店品牌,恪守挚心服务与挚诚慷慨的待客之道。康得思酒店位于香港、上海、北京、宁波、徐州及奥克兰等著名旅游热点的本地社区核心地段,为家庭旅客缔造与众不同的地道体验。康得思酒店及度假酒店计划于未来五年再开设超过10间新酒店,详情请浏览CordisHotels.com。