Mandarin Oriental Pudong, Shanghai is looking for a Front Office Supervisor to join our Front Office team. 
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.
 
About the job
Based at the Mandarin Oriental Pudong, Shanghai within the Front Office Department, The Front Office Supervisor reports to the Front Office Manager.
As Front Office Supervisor you will be responsible for the following duties: 
It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the front office operations. Be pro-active, creative and results driven.  The Front Office Supervisor is responsible for the day-to-day Front Desk operational requirements.
As Front Office Supervisor, we expect from you: 
University Graduate
2 years hotel Front Office Supervisory experience in a hotel of similar deluxe standing
Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees
Excellent overall communication skills 
Able to multitask
The ability to work well in a team environment                            
Must possess good verbal command of English and Mandarin Language 
Possess a pleasant and outgoing personality       
Our commitment to you 
Learning & Development.     Your success is our success. We craft unique learning and development     programmes for various stages in your career so that you grow,     continuously. 
MOstay. When you work as hard     as our colleagues do, it’s important to take time off. As a member of the     #MOfamily, you can stay with us wherever you go in the world. The MOstay     programme offers complimentary nights and additionally attractive rates on     rooms for you and your loved ones.
Heath & Colleague Wellness.     Finding the right work-life balance is important. Your wellbeing matters     to us. A variety of health benefits and wellness programmes are offered to     all our colleagues, globally (after working for 6 months, you can     enjoy supplementary commercial medical insurance).
Competitive salary and benefits     package, providing superior four-person sharing dormitory     with independent     bathroom, independent washing machine and refrigerator, free high-speed Wi     Fi, free gym and shuttle bus.
Delicious work     buffet meals     & various team building activities.
Support the internal talent     transfer plan of the group worldwide.
We’re Fans. Are you?
  
上海浦东文华东方酒店正在寻找前厅主管加入我们的前厅部团队。
您是精雕细琢的大师吗？您想在一个共同荣耀的团队中茁壮成长，在尽心尽责的同时彰显诚信与尊重吗？您拥有成长思维吗？我们邀请您成为非凡卓越的粉丝。
文华东方作为一家屡获殊荣的酒店集团，也是一些全球知名目的地的最豪华酒店、度假村和住宅的运营者，同时拥有丰富的开发渠道。集团因打造一些全球最受欢迎的酒店、提供受亚洲传统启发的传奇服务，同时代表最前沿的奢华体验，而受到越来越多的认可。
上海浦东文华东方酒店是一家坐落在黄浦江畔的豪华酒店。酒店位于浦东金融区中心，将时尚风范、舒适和服务完美集于一身。我们对酒店的创意餐厅、宁静的水疗中心和现代设计倍感自豪。
关于工作
工作地点位于上海浦东文华东方酒店，在前厅部，前厅主管向 前厅经理汇报。
作为前厅主管，您将负责以下职责：
前厅主管需全面负责前厅部运营的各个方面。要积极主动，有创造性，有目标。前厅主管主要负责前厅部每天运作方面的要求。
作为 前厅主管，我们对您的期望：
2年高档酒店前厅部主管工作经验     
有经验来处理各个层面，包括业主，管理者，支持员工和所有酒店同事
良好的交流技巧
有能力处理多项工作和任务
可以在团队的环境里努力地工作  
必须拥有良好的中英文口语能力
拥有友善和善于沟通的个性
我们对您的承诺
学习与发展。您的成功就是我们的成功。我们为您职业生涯的各个阶段制定独特的学习和发展计划，让您不断成长。
MOstay （同事住宿福利）。当您像我们的同事一样工作非常努力，那么必要的休息是很重要的。作为 #MOfamily（文华东方大家庭）的一员，无论您身在何处，都可以入住我们的酒店。 MOstay 计划为您和您的亲人提供免费住宿和优惠房价。
健康与同事福利。找到正确的工作与生活平衡很重要，您的健康对我们来说意义重大。我们为全球所有同事提供各种健康福利和健康计划（工作6个月后可享有补充商业医疗保险）。
有竞争力的薪酬和福利待遇，提供优越的四人间宿舍，拥有独立卫浴，独立洗衣机和冰箱，免费高速Wi-Fi，免费健身房和上下班班车。
丰富多样兼顾各地口味的美味自助工作餐及精彩纷呈的文娱活动。
支持集团全球范围内的人才内部调转计划。
我们是粉丝。您呢？

    “圆梦连云港、圆梦九龙国际大酒店！”这里、有您施展抱负的舞台！这里、有着令人艳羡的待遇！这里、有着成才发展的无限空间！    作为江苏省连云港市对外展示的“窗口企业”，四星级的九龙国际大酒店以其在业内业外的高知名度、高美誉度，先后被评为“江苏省餐饮名店”、“2009江苏最具影响力餐饮品牌”。酒店先进的经营理念与管理模式被《东方美食》、《餐饮经理人》多次刊登。九龙已从一家地区品牌迈入了江苏省一流酒店之列。        九龙国际大酒店已被授为“中国首家故事餐饮主题文化酒店”，扩大经营规模，增设港城最高端的餐饮养生会所、顶级的自助餐厅，同时涉足连锁卤菜店、快餐业、经济型宾馆，开创了中国首家“故事餐饮”之先河、成为了中国酒店管理的领航者、卓越品牌的创造者！    在此诚招有意从事酒店业、餐饮业的有志之士加盟九龙，与我们共同成长、共展宏图！