前台接待
4千-6千
投递简历
发布于 11-07
前台接待
4千-6千
北京-石景山区 | 1年以上 | 大专 | 招3人
投递简历
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职位描述

岗位职责:

1、在前台提供礼貌和高效的服务;
2、为到达和离店客人办理登记和退房手续;
3、在账单系统中修正、更新住店客人的活页档案;
4、正确地安排到达客人所需要的房间;
5、根据“团队指引”,为到达和离店团队作好所有必需的准备;
6、保证按管理层要求做好每日报表和统计表;
7、保证每个备用金有足够的流通现金,并经常进行检查以免短缺;
8、分别与有关公司/旅行社再次确认所有的到达预订;
9、严格控制所有的客房钥匙,如有异常应向前台主管/宾客服务经理汇报。


任职资格:

1、大专以上学历,具备一定的英文基础;

2、性格开朗、头脑灵活、具有较强的服务意识、推销意识和责任感;

3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范,可以熟练运用OPERA系统优先;

4、相貌端正、身体健康。


福利待遇:

1、五险一金、包吃住;

2、各种带薪假期(年假、病假、产检假等);

3、节日礼品、工会福利等;

4、丰富的员工团建活动、年度旅游等;

5、领导nice,工作环境好。

其他要求
年龄要求:21-35岁
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公司地址
北京市石景山区石景山路甲18号
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北京市石景山区石景山路甲18号
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