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Director, Sales and Marketing
Location: Shanghai or Kunshan
At Fairmont Hotels & Resorts, our Sales & Marketing professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivalled presence. As Director, Sales & Marketing, your leadership and vision will foster an engaged team in support of maximized market share, operating results and guest satisfaction.
Hotel Overview: Nestled along the shores of the legendary Yangcheng Lake, Fairmont Yangcheng Lake is a luxury five star resort with over 80 hectares of lush parkland, recreation facilities and Yue Feng Organic Farm. The hotel features 200 guest rooms with lakeside views plus an additional 25- room VIP villa, 1,600 square meters of function space, a Willow Stream Spa and Health Club and 5 Food and Beverage Outlets, including high-end signature Chinese Restaurant.
Summary of Responsibilities:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging service
Direct and manage all activity related to the Sales department, ensuring all service standards are followed
Responsible for all Sales Colleagues’ achievement of individual goals
Direct all Sales and Marketing initiatives for the hotel
Provide guidance and direction in the development of segment action plans
Be responsible for account management of key market segments
Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
Participate in select sales activities both on and off property
Set individual room revenue and/or room night goals
Manage any Sales Incentive Programs
Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness
Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
Balance operational, administrative and Colleague needs
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
费尔蒙酒店及度假村集团是北美最大的豪华酒店连锁集团之一,凭借旗下各富独特魅力的酒店及卓越的服务而蜚声世界享有盛誉。集团不仅在历史名城或者风景秀丽的度假胜地管理着酒店,也在现代化的大都会拥有旗舰。从夏威夷和百慕大的海滩,到纽约市中心,都有我们的酒店为您提供专属的尊贵体验,这正是费尔蒙独一无二的服务之道。阳澄湖费尔蒙酒店之业主公司为昆山城市建设投资发展有限公司。城投公司成立于2004年3月30日,为国有独资公司,隶属于昆山市国有资产管理委员会,以城市资本经营为主要经营业务,负责管理和经营政府授权范围内的国有资产。阳澄湖费尔蒙酒店坐落于国际化都市上海和历史文化名城苏州之间,已于2009年10月1日正式开业。酒店拥有200间湖景房及25间贵宾楼湖景房,3,000平方米多功能区域,Willow Stream水疗中心,健身中心,商务中心及6间餐饮设施,其中包含2,000平方米顶级中餐厅。为了给我们的客人提供最佳入住体验,我们首先为工作伙伴们提供最佳环境。在费尔蒙酒店及度假村集团,您将获得良好的机遇、培训、职业发展,受到认可及奖励。人们总是和赏识他们自身价值的公司共同发展。我们诚邀您进一步了解我们及我们所提供的机遇。抓住这次机遇吧!不久您将体会到选择费尔蒙就是选择成为非凡的一部分。一经录用,我们将提供您富有竞争力的待遇及良好的住宿环境。