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· In the absence of assistant manager or manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理,副理不在时,主持员工例会确保员工知晓酒店的活动和运营要求
· Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
尽力解决客人的所有投诉并记录在餐厅日志中以便进一步跟进
· Supervise cash handling and banking procedures
监督管理收银的交接和金融的程序
· Deal with irregular payments
处理不经常发生的付款方式
· Supervise the maintenance of service equipment
监督及维护服务的设备
· Monitor standards of guest facilities and services
监督服务和客用设施的标准
· Control stock and monitor security procedures
控制库存并监督安全程序
· Supervise functions
监督管理餐饮活动
· Supervise outlet service
监督管理餐厅的服务
· Check employees of grooming all time
随时检查员工的仪容仪表