1.确保提供给内部客人优质的服务。
2.协助问候和给贵宾及常住客人提供入住登记服务。
3.确保了解最新的促销,政策和其他重要信息。
4.熟悉掌握酒店的产品知识及服务标准。
5.不断推行客人奖励项目并且更新客史数据。
6.礼貌且高效地处理所有内部及外部客人的投诉及要求,并跟进确保问题的圆满解决。
7.经常亲自确认客人在入住登记和办理离店时能否得到尽善尽美的服务。
8.出现在前厅区域, 确保相应的班次有条不紊的运作并且实现酒店品牌的承诺。
9.维护客人与同事间的良好关系。
10.确保客史档案的准确性,以及所有回头客能做提前登记。
11.与相关部门协作,协调贵宾在店内的各项活动。
太原阳光国际酒店于2019年10月正式开业,酒店位于太原市时尚与文化兼具的亲贤街核心商圈,左邻阳光国际商务中心,右接阳光广场王府井购物中心等开放多元的商业中心,构建出了近13万平方米的商业综合体,成为该区域的新地标。酒店距离太原南站6公里、太原武宿国际机场12公里。紧邻地铁2号线王村南街站,乘坐方便。酒店周边配套设施齐全、业态丰富、交通便利,为您的入住、出行、购物及娱乐提供了极大的便利条件。 酒店共563间摩登现代的舒适客房和套房供您选择,1300平米的大型无柱宴会厅及8个多功能会议室,总面积逾2200平方米,配有国际顶尖的视听设备。中西荟萃的全日制餐厅、中式味道的经典中餐厅,无论是本土客人还是国外来宾,无需远行,即可在这里享受品种多样的美食佳酿。此外,客人还可以体验我们的维多利亚大堂吧,健身中心以及室内恒温游泳池,释放一天的压力与疲惫。 作为国际高端酒店品牌,酒店以专业热情的服务、舒适温馨的下榻氛围、完善精致的餐饮休闲设施,成为您商旅或度假的心仪之选。 Sunshine Plaza Taiyuan Downtown, officially opened in October 2019. The hotel is located in the core business district of Qinxian Street, Taiyuan City, which is both fashionable and cultural. It is adjacent to Sunshine International Business Center on the left and Sunshine Plaza Wangfujing Shopping Center on the right. As a commercial center, a commercial complex of nearly 1,300 square meters has been constructed to become a new landmark in the area. The hotel is 6 kilometers from Taiyuan South Railway Station and 12 kilometers from Taiyuan Wusu International Airport. It is close to Wangcun South Street Station of Metro Line 2, and is convenient to take. The surrounding facilities of the hotel are complete, the business is complete, and the transportation is convenient, which provides great convenience for your stay, travel, shopping and entertainment. The hotel has a total of 563 modern and comfortable rooms and suites for you to choose from, a large pillar-free banquet hall of 1,300 square meters and 8 multi-functional meeting rooms with a total area of more than 2,200 square meters, equipped with international top audio-visual equipment. A full-time restaurant with a blend of Chinese and Western styles, and a classic Chinese restaurant with Chinese flavors. Whether you are local or foreign guests, you can enjoy a variety of gourmet wines here without traveling far. Guests can experience our Victorian lobby bar, fitness center and indoor heated swimming pool to release the stress and fatigue of the day. As an international high-end hotel brand, the hotel has become your favorite choice for business travel or vacation with its professional and warm service, comfortable and warm staying atmosphere, and sophisticated dining and leisure facilities. 面试须知:面试时间:周一至周五9:00-17:00酒店地址:太原市小店区长治路109号面试地点:阳光国际酒店15层人力资源部联系人: 武女士 19935571550联系电话:0351-7889999温馨提示:【请携带本人身份证原件和一寸彩色照片一张】长期招聘岗位:餐厅服务员、楼层服务员、保洁员、实习生及管培生