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· Responsible for maintaining safety and security of guests and hotel resources.
负责维护客人和酒店资源的安全。
At Holiday Inn we want our guests to relax and be themselves which means we need you to:
· Be you by being natural, professional and personable in the way you are with people
· Get ready by taking notice and using your knowledge so that you are prepared for anything
· Show you care by being thoughtful in the way you welcome and connect with guests
· Take action by showing initiative, taking ownership and going the extra mile
在假日酒店®，我们希望宾客能尽情放松、做回自己，这意味着我们的团队成员要做到：
· 展现真我：在与他人接触时真实自然、形象专业、积极乐观
· 时刻准备：注意观察周围的事物，运用自己的知识，做好应对任何事情的准备
· 体现关爱：对宾客关切周到、热诚欢迎并与他们心意相通
· 积极行动：积极主动、尽职尽责并且要多做一步
Duties and Responsibilities 工作职责
l Responsible for the safety and security of guests, employees and establishment needs
负责酒店宾客、员工及设施的安全保卫工作
l Implement procedures for security and emergency incidents
执行安全和紧急事件处理程序
l In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan
遇火险、火灾时，严格按火情火灾处置程序执行。
l 认真观察各种仪器设备的运转情况，爱护仪器设备，发现一般的小故障要立刻排除。如出现较大的问题要立即汇报上级通知工程部派人进行修理并记录在案。确保消防报警设备24小时正常运转。
l Be familiar with location of fire alarms and fire fighting equipment
熟悉掌握设备、设施的操作及使用。遇报警信号或故障报警时，立即通知当班主管或就近的保安消防员前往排查，复位，并做详细记录。
l 确保客房紧急呼救电话畅通，遇呼救务必及时通知当班主管、大堂副理前往服务，并做详细记录。
l 积极参加酒店及有关部门组织的各类学习培训，不断提高自身专业水平。
l Maintain a good knowledge of the liquor act and criminal code
掌握有关酗酒及犯罪管理条理
l Maintain a regular presence in public area or your assigned post
保持定期的在公共区域或所负责的岗位值勤
l Prevent gambling on hotel premises
禁止在酒店内赌博行为
l Prevent Sabotage of hotel premises
禁止毁坏酒店设施的行为
l Patrol all areas including employee locker rooms, kitchens, food and beverage storage areas, car parking and remote areas
巡视酒店的所有区域，包括员工更衣室、厨房、餐饮库房、停车场及其他偏僻区域
l Assist and maintain crowd control as required
按照要求协助维持人群的正常秩序
l Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended
确保所有未被使用的电源插座、冰箱、厨柜等的安全
l Act on reports delivered by the Security Manager regarding any unusual incidents identified by closed circuit television
负责消防和治安监控及录像。监控酒店各系统，特别是消防、车场、电梯监视系统的运行状况，确保出现异常情况能及时处理。
Ensure no undesirables loiter in or around the hotel premises
确保不受欢迎的人员不在酒店内或酒店周围出现
l Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed
确保裝卸区无障碍，未经批准的车辆不得入内
l Coordinate functions with other security staff or Police and other government Securities and promote good will with them
协调与其它保安人员、公安人员及政府其它安全部门的职能关系，并与他们发展良好的关系
l Implement the hotel policies and procedures and advise Superiors and Human Resources of action taken
执行酒店的各项规章制度并向上级领导和人事部通报执行情况
l Report directly and explain with details if any problem arising or malfunctioning property or equipment to superior or log book
直接向上级领导汇报并详细解释发现的问题或损坏财产设备的情况或在工作日志中记录相关事宜
l Be correct, secure and courteous in handling any disciplinary or criminal case
正确、安全、礼貌地处理各类违规及犯罪案件
l Establish and maintain the effective employee relations
建立并保持良好的员工关系
l Be alert for any unusual packages, guests or vehicles and advise superior of same
对于异常的行李、客人或车辆保持高度警惕，并向上级领导汇报相关情况
l Be thoroughly familiar of the property layout, design, entry and exit points
熟悉酒店布局、设计及出入口的情况
l Engage in staff bag checks and locker checks as directed by Human Resources
按照酒店人事部的要求检查员工储物柜及其随身携带物品
l Make way by escorting VIPs and dignitaries when directed and direct traffic away from Porte Cochere and other busy thorough fares
按照指示对酒店重要客人及重要官员提供护卫，保证大堂及其它繁杂区域的交通秩序正常
l Provide escort duty for money transfers to the General Cashier’s office or bank as required
按照要求对酒店与银行之间的现金转移提供护卫
aCCOUNTABILITY责任范围
CATIONS AND REQUIREMENTS 任职要求
Required Skills –
技能要求
l 熟悉酒店安全消防各项管理规定，掌握安全保卫技能及消防知识。
l 热爱本职工作，责任心强，吃苦耐劳，为人正派，有良好的职业道德。
Qualifications –
学历
· High School or vocational training
高中文化或职业培训
Experience –
经验
· 1 year of security and safety experience and/or military/law enforcement experience, or an equivalent combination of education and experience
具有一年保安经验和军队或执法经验，或与此相当的教育与工作经验结合的背景
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酒店业--国际高端酒店/5星级 
100-499人 
私营．民营企业 