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1.细心处理销售电话达到既定目标
Carefully plans Sales Calls into defined objectives.
2.协助开展广泛的竞争者调查,保持对酒店产品的良好认知
Assists to conduct extensive competitor research and maintains excellent Product Knowledge of the Hotel.
3.通过电话销售、对客合同和书面交流,保证酒店的广泛认知度
Ensures a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications.
4.开展专业的日常电话销售活动、吸引新客户
Professionally conducts routine telemarketing activities to identify new accounts.
5.确保电话销售活动使用了专业的凯悦咨询式销售原则和销售锦囊策略
Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.
6.保持对酒店设施、特色和服务的详细认知
Maintains a detailed knowledge of hotel facilities, features and services.
7.系统地、有效地对被指派的分区中指定的客户进行分析并且将发现和商业机会对销售经理、销售副总监进行报告
Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Sales Manager/ Associate Director of Sales.
8.跟进销售,确认新的销售机会
Follows up sales leads to identify prospect.
9.达到月度、年度个人目标和本分区的房间天数产出与销售额
Achieves the monthly and annual personal target and the segment target room night production and room revenue.
10.准备并确保所有的宴会会议订单及时传送给相关部门
Prepares and ensures all Events Orders are distributed to concerned department on a timely manner.
11.协助销售经理,跟进其缺席时所有的事务
Assists the Sales Managers to follow up on all matters in the absence of the Sales Manager.
12.协助销售人员,跟进其缺席时所有事务
Assists Sales Buddy to follow-up on all matters in the absence of Sales Buddy.
13.确保本部门总是可以开展应当的对客服务,根据部门运营手册进行标准严格、长期有效、礼貌待人的服务
Ensures services provided by the department are always available and carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.
宁波柏悦酒店坐落于享有“西子风韵、太湖气魄”美誉的宁波东钱湖畔,是凯悦酒店集团旗下的最高品牌——柏悦在全球的第一家五星级度假酒店,同时也是继北京柏悦酒店(银泰中心)、上海柏悦酒店(环球金融中心)后,在大中华地区的第三家柏悦品牌酒店,已于2012年1月10日全面开业。 宁波柏悦酒店是一座拥有 218 间客房的豪华度假酒店,由低层建筑和私人别墅组成。宁波柏悦五星级酒店坐落于风景优美,环境清幽的东钱湖畔,距离上海仅有 2 个半小时的车程,是度假休闲,休憩身心的理想之地。 独具特色的酒店餐厅将引领潮流,而富有激情的员工将为客人提供细致入微的真诚服务。设有开放式厨房的悦轩餐厅、内设亭阁式私人包间的钱湖渔港餐厅以及提供各式中西茶点的茶苑,均呈现出了精致摩登的设计理念。此外,酒店宴会厅和七间多功能会议室是各式会议活动的理想场所,也是举办浪漫婚礼的梦想之地。 酒店设有先进完善的健身中心、室内恒温泳池以及拥有无限湖景的室外泳池。同时,酒店的悦湖水疗设有十间宽敞舒适的美容理疗室,将为客人创造难以忘怀的美好水疗体验。