• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 年度旅游
• 包吃包住
• 管理规范
• 年底双薪
• 员工免费房

1.确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Ensures that all employees deliver the brand promise and provideexceptional guest service at all times.
2. 确保员工同样在适当的时候为其他部门的内部客人提供优质服务。
Ensures that employees also provide excellent service to internalcustomers in other departments as appropriate.
3.在公共区域花时间观察员工和客人之间的交流并和客人交谈，必要的时候通过部门经理在对客服务技能上对员工进行指导。
Spends time in public areas observing employee-guest interaction andtalking with guests, works through Heads of Department to coach employees inguest service skills as necessary.
4.礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in acourteous and efficient manner, following through to make sure problems areresolved satisfactorily.
5.与客人和同事保持基于良好工作关系的互动接触。
Maintains positive guest and colleague interactions with good workingrelationships.
6.确保酒店所有的乃至最细小的品牌标准都要被贯彻执行并在适用的地方有选择地执行品牌标准。
Ensures that all company minimum brand standards have been implemented,and that optional brand standards have been implemented where appropriate.
7.监督所有营运情况，尤其在旺季期间，并和各个部门经理一起调整需要改动的地方。
Monitors all operations, especially during peak business periods,working through the respective Head of Department to make adjustments wherenecessary.
8.确保贯彻执行所有凯悦温情和餐饮经典20条的标准。
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 areimplemented.
9.确保餐饮部对于客户调查结果做出回应并落实相应的改善措施。
Ensures that Food and Beverage Departments respond to the results of theConsumer Audit and to ensure that the relevant changes are implemented.
10.以支持和灵活的态度与其他管理层成员紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
Works closely with other Executive Committee members in a supportive andflexible manner, focusing on the overall success of the hotel and thesatisfaction of hotel guests.
11.确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。
Ensures that Food and Beverage employees work in a supportive andflexible manner with other departments, in a spirit of “We work through Teams”.
12.确保所有员工了解季节性产品和市场上的新产品的最新消息。
Ensures that all employees are up to date with the availability ofseasonal and new products on the market.
13.在营运过程中将对于餐饮产品的检验和监督贯穿始终，并在适当的情况下作出反馈。
Tastes and monitors the food and beverage products served throughout theoperation, provides feedback where appropriate.

宁波柏悦酒店坐落于享有“西子风韵、太湖气魄”美誉的宁波东钱湖畔，是凯悦酒店集团旗下的最高品牌——柏悦在全球的第一家五星级度假酒店，同时也是继北京柏悦酒店（银泰中心）、上海柏悦酒店（环球金融中心）后，在大中华地区的第三家柏悦品牌酒店，已于2012年1月10日全面开业。 宁波柏悦酒店是一座拥有 218 间客房的豪华度假酒店，由低层建筑和私人别墅组成。宁波柏悦五星级酒店坐落于风景优美，环境清幽的东钱湖畔，距离上海仅有 2 个半小时的车程，是度假休闲，休憩身心的理想之地。 独具特色的酒店餐厅将引领潮流，而富有激情的员工将为客人提供细致入微的真诚服务。设有开放式厨房的悦轩餐厅、内设亭阁式私人包间的钱湖渔港餐厅以及提供各式中西茶点的茶苑，均呈现出了精致摩登的设计理念。此外，酒店宴会厅和七间多功能会议室是各式会议活动的理想场所，也是举办浪漫婚礼的梦想之地。 酒店设有先进完善的健身中心、室内恒温泳池以及拥有无限湖景的室外泳池。同时，酒店的悦湖水疗设有十间宽敞舒适的美容理疗室，将为客人创造难以忘怀的美好水疗体验。