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1.确保电话销售活动使用了专业的凯悦咨询式销售原则和销售锦囊策略
Ensuresprofessional sales Calls using Hyatt’s Consultative Selling principles andSMART Selling philosophies.
2.针对明确的目标谨慎计划销售拜访
Carefullyplans Sales Calls into defined objectives.
3.保持对酒店设施、特色和服务的详细认知
Maintainsa detailed knowledge of Hotel facilities, features and services.
4.进行广泛的竞争酒店调查,保持对酒店信息的详细认知
Conductsextensive competitor researches and maintains excellent Product Knowledge ofthe hotel.
5.系统地、有效地对被指派的分区中指定的客户进行分析并且将发现和商业机会向销售副总监进行报告
Ensuressystematically and efficiently calls on allocated Accounts within location andreports findings and opportunities to the Associate Director of Sales.
6.预估和指定销售机会,运用资料库制定适合有效的销售策略以增加酒店市场份额
Pre-qualifiesand targets prospects, utilising Delphi database and develops appropriate andeffective sales solicitation strategies to increase hotel’s market share.
7.通过专业的常规电话销售活动和跟进发展新的商业机会。
Professionallyconducts routine telemarketing activities to identify new businessopportunities. Follows up sales leads to identify prospect.
8.在重要客人入住和离店时会见和问候客人
Meetsand greets VIP guests upon arrival/ departure.
9.对现有和潜在的客户进行销售拜访以获取新的商业机会
Plansand makes Sales trips to the parties concerned which is our current andpotential clientele to explore into new business opportunities.
10.根据要求向有关的客户代表介绍酒店并招待客户
Entertainsand conducts hotel inspections to relevant representatives/ delegates wheneverrequired.
11.建立良好的关系以寻求获取既定的宴会会议活动方面的信息资源
Establishesstrong contacts to source for information in regard to planned and up comingfunctions/ events.
12.协助销售人员跟进其缺席时的所有事务
Assists SalesBuddy to follow-up on all matters in the absence of Sales Buddy.
13.通过恰当的灵活机动和精简程序的方式致力于提高生产力
Reviewsand constantly seeks Productivity level improvements through the process of“taking work out of the system” (when appropriate) and thorough streamlining ofwork process.
14.执行市场营销计划中列明的相关责任区域中的销售行动计划
Implementsall sales action plans related to responsibility areas as outlined in theMarketing plan.
宁波柏悦酒店坐落于享有“西子风韵、太湖气魄”美誉的宁波东钱湖畔,是凯悦酒店集团旗下的最高品牌——柏悦在全球的第一家五星级度假酒店,同时也是继北京柏悦酒店(银泰中心)、上海柏悦酒店(环球金融中心)后,在大中华地区的第三家柏悦品牌酒店,已于2012年1月10日全面开业。 宁波柏悦酒店是一座拥有 218 间客房的豪华度假酒店,由低层建筑和私人别墅组成。宁波柏悦五星级酒店坐落于风景优美,环境清幽的东钱湖畔,距离上海仅有 2 个半小时的车程,是度假休闲,休憩身心的理想之地。 独具特色的酒店餐厅将引领潮流,而富有激情的员工将为客人提供细致入微的真诚服务。设有开放式厨房的悦轩餐厅、内设亭阁式私人包间的钱湖渔港餐厅以及提供各式中西茶点的茶苑,均呈现出了精致摩登的设计理念。此外,酒店宴会厅和七间多功能会议室是各式会议活动的理想场所,也是举办浪漫婚礼的梦想之地。 酒店设有先进完善的健身中心、室内恒温泳池以及拥有无限湖景的室外泳池。同时,酒店的悦湖水疗设有十间宽敞舒适的美容理疗室,将为客人创造难以忘怀的美好水疗体验。