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Drive Market Share and Revenue Performance.
推动市场占有率和收益业绩。
Develop overall pricing strategy to include all market segments and distribution channels.
制定总体定价策略包括所有细分市场和分销渠道。
Effectively manage and be in control of all inventory.
有效的管理和控制成本
Responsible for effective implementation and compliance with Kempinski Revenue Management standards and initiatives.
负责有效实施和遵守凯宾斯基收益管理标准和计划。
Ensure all distribution channels are optimized.
确保所有的分销渠道是充分利用的。
Play a leader role on the property’s weekly Revenue Management & Operations meetings.
在每周的收益管理运营会议上角色扮演。
Produce reasonable forecasts on weekly and monthly basis (+/-5%).
每周每月合理的预测(+/-5%)
Train, develop, and motivate staff to increase productivity.
培训、开发和激励员工提高工作效率
Participate in staff recruitment, organise on-the-job and monthly training for all staff, supervise and manage performance in order to ensure clients’ satisfaction and adherence to Kempinski service standards.
参与员工招聘,组织在职培训,每个月给所有员工培训,监督和管理以确保客户满意度和凯宾斯基服务标准
Control rates for group business, group space blockage and timely wash, especially during the peak season / high demand days when expected occupancy is above 85%.
控制团队房价,团队数量,尤其是在出租率达到85%以上的旺季。
Supervise the Reservations Agents in their daily duties, including pick-ups, travel agents’ commissions, staff responses to clients, etc.
监督预订员的每日工作,包括旅行社佣金,员工对客态度。
Update Serenata configuration / offers / confirmation letters to corporate design, if applicable.
如果可能更新确认信的设置
Control Rate Override Report on a daily basis for all departments.
整个部门的房价控制。
Assist in the preparation of the annual Room’s budget and the manning guide for Reservations.
协助准备年度客房收入预算和指导预订
Follow up on lost business and bring information about them to the knowledge of the department superiors.
跟进丢失的生意和及时传达上级的信息。
Keep close follow up on developments of the competitor hotels (occupancy, renovation, special campaigns, theme events etc.).
密切跟进竞争对手酒店发展(出租率,预订,特殊活动和会议)
Spot-check reservations made the previous day and check all VIP arrivals.
抽查前一天的预订并且检查所有到店的VIP
Prepare reports on a monthly basis.
准备每个月的报表
Keep department informed of all changes in systems or procedures.
确保部门接到所有系统变更或者程序的通知
Monitor group bookings and work closely with the Groups department in order to achieve budgeted figures.
监控团队预订和与团队预订密切合作以达到预算数据。
Maximise employee productivity and morale within the department and consistently maintain discipline following hotel guidelines and local regulations.
鼓励员工气势并且持续维持酒店纪律以及地方性法规
Maintain an internal up-sell program for the Reservations department.
维护预订部内部增销计划
Conduct annual performance evaluations.
进行年度绩效评估
Perform any other duties as assigned to them by management.
执行其它分配的工作
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
根据酒店的需要可以添加额外的责任和义务。
About Kempinski Hotel YinchuanThe Kempinski Hotel Yinchuan is the first, and only international five-star brand in Yinchuan, the capital of the Western Xia Empire, which is superbly situated in the heart of the city’s central business district - Jinfeng, only a 30-minute drive from Yinchuan Hedong Airport. The hotel is adjacent to the International Conference & Exhibition Centre, the Museum of Ningxia, the Science & Technology Museum and the Town’s People’s Square making it ideal for both business and leisure travellers. Each of the 409 rooms and suites feature an elegant and timeless decor, luxurious furniture combined with superb amenities. The magnificent views of people Square and the snow capped mountains in the background provide a fascinating visual experience. Kempinski hotel Yinchuan is proud to contribute to local customs offering HALAL foods in all outlets, as well as international delicacies from a wide variety of restaurants, including a home brewery operated by the famous German “Paulaner Brauhaus”. Kempinski Hotel Yinchuan conference and banqueting facilities provide a total of 2600 square meters of function space, including a 780 square meters pillar-less grand ballroom and additional 12 conference and meeting rooms equipped with state-of-the-art technology and equipment.银川凯宾斯基介绍 凯宾斯基酒店是银川第一家,也是唯一一家的国际五星级酒店。在宁夏首府,这是位于金凤区中央商务区的核心地带。距银川河东机场仅30分钟车程。酒店临近宁夏国际会展中心,宁夏博物馆,科技馆。是商业,旅行的理想地方酒店共有409间配置豪华,装修一流,设施齐全的房间。人民广场的壮观风景和贺兰山的风景让你一览无余。银川凯宾斯基酒店有信心为人们提供清真食品,以及多种多样的国际美食。包括来自德国著名啤酒厂的“黑啤”银川凯宾斯基酒店2600平方米的场地可提供商业会议,宴会。其中包括780平米的超级宴会舞台,外加12间独具艺术风格的商业会议室。