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At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities. The Training Manager fulfils their role as a Talent Development Ambassador when:
They actively support and implement Talent Development initiatives as a part of their daily activities.
They identify Training talents in their department and throughout the hotel as per below definition* and actively support their career development.
They support and initiate transfer, cross exposure and task force assignments for their team.
They personally conduct performance appraisal with their team on a regular basis and take personal interest for their talents’ development plans.
They recruit and select potential talent according to current and future department, hotel and Kempinski’s needs including conducting interviews for positions in their department.
*A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.
MAIN RESPONSIBILITIES
Establish a training network according to Kempinski standard, including spending time in operations to foster this network.
Analyse training needs and training effectiveness.
Ensure that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures
Further develop the Training BITE Library by assisting individual Departmental Trainers in the writing and implementing hotel specific training BITES
Embed all Kempinski training programs and training tools and comprehensively track their implementation to easily evaluate attendance of required participants.
Plan, design and deliver training programmes.
Devise a training marketing strategy, which is evident both at the back of house and reflected in campaigns or initiatives to address training topics/themes accordingly.
Analyse the data on the e-learning platforms and utilize or market it to Management and Department Trainers to enhance learning performance.
Coach and train managers and Departmental Trainers to improve departmental performance.
Works with the General Manager to coordinate relevant learning for EXCOM and HODs as per their Individual Development Program.
Organise and supervise Kempinski DNA and brand immersion activities.
Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.
Work together with department heads and analyse operational quality performance using the Kempinski Experience Assessment Tool (KEA) and ReviewPro; then based on the results provide remedial training solution.
Train and develop Training team members.
Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management
Identify potential training talent and propose & foster Master Trainer candidates.
Ensure that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report
In absence of a Training Coordinator, ensure that the responsibilities are fulfilled.
Lead by example and promote Kempinski’s core values.
Prepare the yearly Business Plan and Budget for the Training Department in line with all company Brand Standards together with the Heads of Department and ExCom team.
Ensure that an objective Self Audit (using the Kempinski People Training Peer & Self Audit Tool) is completed at least once per year
Promote and implement Kempinski Corporate Training policies and procedures.
Establish and foster relationships and partnerships with external suppliers, training providers, and legal and safety entities.
Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety.
Take the lead on stretch projects as assigned by the General Manager and/or Regional Training team
Complete Peer audits as agreed with the General Manager and Regional Training team.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
About Kempinski Hotel YinchuanThe Kempinski Hotel Yinchuan is the first, and only international five-star brand in Yinchuan, the capital of the Western Xia Empire, which is superbly situated in the heart of the city’s central business district - Jinfeng, only a 30-minute drive from Yinchuan Hedong Airport. The hotel is adjacent to the International Conference & Exhibition Centre, the Museum of Ningxia, the Science & Technology Museum and the Town’s People’s Square making it ideal for both business and leisure travellers. Each of the 409 rooms and suites feature an elegant and timeless decor, luxurious furniture combined with superb amenities. The magnificent views of people Square and the snow capped mountains in the background provide a fascinating visual experience. Kempinski hotel Yinchuan is proud to contribute to local customs offering HALAL foods in all outlets, as well as international delicacies from a wide variety of restaurants, including a home brewery operated by the famous German “Paulaner Brauhaus”. Kempinski Hotel Yinchuan conference and banqueting facilities provide a total of 2600 square meters of function space, including a 780 square meters pillar-less grand ballroom and additional 12 conference and meeting rooms equipped with state-of-the-art technology and equipment.银川凯宾斯基介绍 凯宾斯基酒店是银川第一家,也是唯一一家的国际五星级酒店。在宁夏首府,这是位于金凤区中央商务区的核心地带。距银川河东机场仅30分钟车程。酒店临近宁夏国际会展中心,宁夏博物馆,科技馆。是商业,旅行的理想地方酒店共有409间配置豪华,装修一流,设施齐全的房间。人民广场的壮观风景和贺兰山的风景让你一览无余。银川凯宾斯基酒店有信心为人们提供清真食品,以及多种多样的国际美食。包括来自德国著名啤酒厂的“黑啤”银川凯宾斯基酒店2600平方米的场地可提供商业会议,宴会。其中包括780平米的超级宴会舞台,外加12间独具艺术风格的商业会议室。