招聘前台接待员 Receptionist_银川凯宾斯基饭店招聘信息-最佳东方

Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski.

为预抵客人办理入住手续，为预离客人办理退房手续，关怀友好的对待客人。

Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards.
为客人办理入住时，为客人登记并分房。若客人有其他需求可根据情况安排。尽力将入住登记卡上信息填完整。
Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.
根据饭店政策处理所有前台收银员的交易状态，例如向客人房间抛账、换外币等。班次结束前，平衡他们的浮动金。
Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person,provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle.
友好关怀的回应所有客人的要求和疑问，不论是通过电话或者是面对客人，都能欣然提供或接收信息，并采取有效行动或者交接给相关的人来处理。
Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.
通过告知客房部推迟退房，提前入住和有特殊需求等情况来实时更新协调房态。
Keep them informed of product and service knowledge as well as the hotel daily and meeting activities.
实时了解产品和服务知识，并且了解饭店每日的会议活动等。
Possess a working knowledge of the room reservation procedures.
了解房间预订的步骤和知识。

About Kempinski Hotel YinchuanThe Kempinski Hotel Yinchuan is the first, and only international five-star brand in Yinchuan, the capital of the Western Xia Empire, which is superbly situated in the heart of the city’s central business district - Jinfeng, only a 30-minute drive from Yinchuan Hedong Airport. The hotel is adjacent to the International Conference & Exhibition Centre, the Museum of Ningxia, the Science & Technology Museum and the Town’s People’s Square making it ideal for both business and leisure travellers. Each of the 409 rooms and suites feature an elegant and timeless decor, luxurious furniture combined with superb amenities. The magnificent views of people Square and the snow capped mountains in the background provide a fascinating visual experience. Kempinski hotel Yinchuan is proud to contribute to local customs offering HALAL foods in all outlets, as well as international delicacies from a wide variety of restaurants, including a home brewery operated by the famous German “Paulaner Brauhaus”. Kempinski Hotel Yinchuan conference and banqueting facilities provide a total of 2600 square meters of function space, including a 780 square meters pillar-less grand ballroom and additional 12 conference and meeting rooms equipped with state-of-the-art technology and equipment.银川凯宾斯基介绍凯宾斯基酒店是银川第一家，也是唯一一家的国际五星级酒店。在宁夏首府，这是位于金凤区中央商务区的核心地带。距银川河东机场仅30分钟车程。酒店临近宁夏国际会展中心，宁夏博物馆，科技馆。是商业，旅行的理想地方酒店共有409间配置豪华，装修一流，设施齐全的房间。人民广场的壮观风景和贺兰山的风景让你一览无余。银川凯宾斯基酒店有信心为人们提供清真食品，以及多种多样的国际美食。包括来自德国著名啤酒厂的“黑啤”银川凯宾斯基酒店2600平方米的场地可提供商业会议，宴会。其中包括780平米的超级宴会舞台，外加12间独具艺术风格的商业会议室。