• 五险一金
• 技能培训
• 带薪年假
• 管理规范
• 人性化管理
• 包吃包住
• 节日礼物
• 岗位晋升
• 领导好
• 帅哥多

DUTIES/ RESPONSIBILITIES 工作职责
Provides cleaning services as well as the turn down service (depending on shift) to assigned guest rooms according to standards established by the hotel. It involves, but is not limited to making beds,cleaning bathrooms and toilets, disposing of waste, dusting furniture,vacuuming carpets, replenishing guest room and bath room supplies and – if on late shift – turning down beds and cleaning the bathroom again if it was used.
根据酒店的标准内负责分配客房的清洁和夜床服务（根据班次）。包括但不限于整理床铺，清洁浴室和厕所，处理垃圾，家具除尘，地板吸尘，补充客房和浴室的用品，晚班情况下的夜床服务并清洁使用过的浴室。
Whilst servicing a room, verifies that furniture,equipment and fixtures are in perfect condition and good working order. Reports any need for maintenance and repair to his/her supervisor at once.
当清洁客房的时候，检验家具，设备和用具情况和状态是否良好。一旦发现需要维修立即向主管汇报。
Cleans corridors and other public locations within the assigned guest room areas. Also ensures cleanliness of equipment, pantries,and other respective service areas.
清洁客房区域的走廊和公共区域，并确保设备，餐具室和其他各个服务区。
Keeps himself/herself informed of hotel products and services in order to answer guest question.
让自己多了解酒店的产品和服务以致可以回答客人的问题。
Answers all guest questions/requests in a friendly and caring manner, takes appropriate actions or – if needed – refers the matter to a person in a more senior position.
以友好和关心的态度解答客人的问题和要求，在需要的情况下将问题交给上级处理。
Reports at once all lost and found items to supervisor and the order taker and verifies that the item was properly entered into the L&F record.
立即向上级和接单员汇报失物招领的东西并检验是否确切记录到失物招领的记录里面。
Writes down on his/her assignment sheets relevant information for record purposes and possible future inquiries. At the end of the shift, reports guests requiring special attention, room status discrepancy,unusual situations, incidents that need follow up and – if necessary – to be entered into the log book to ensure consistency and guest satisfaction.
在自己的工作表上作相关记录以备查询。下班时报告客人的特殊要求，和房间状况的差异，需要跟进的不正常的情况，事件，需要时写入值班记录，保持工作的连续性和客人满意度。

About Kempinski Hotel YinchuanThe Kempinski Hotel Yinchuan is the first, and only international five-star brand in Yinchuan, the capital of the Western Xia Empire, which is superbly situated in the heart of the city’s central business district - Jinfeng, only a 30-minute drive from Yinchuan Hedong Airport. The hotel is adjacent to the International Conference & Exhibition Centre, the Museum of Ningxia, the Science & Technology Museum and the Town’s People’s Square making it ideal for both business and leisure travellers. Each of the 409 rooms and suites feature an elegant and timeless decor, luxurious furniture combined with superb amenities. The magnificent views of people Square and the snow capped mountains in the background provide a fascinating visual experience. Kempinski hotel Yinchuan is proud to contribute to local customs offering HALAL foods in all outlets, as well as international delicacies from a wide variety of restaurants, including a home brewery operated by the famous German “Paulaner Brauhaus”. Kempinski Hotel Yinchuan conference and banqueting facilities provide a total of 2600 square meters of function space, including a 780 square meters  pillar-less grand ballroom and additional 12 conference and meeting rooms equipped with state-of-the-art technology and equipment.银川凯宾斯基介绍     凯宾斯基酒店是银川第一家，也是唯一一家的国际五星级酒店。在宁夏首府，这是位于金凤区中央商务区的核心地带。距银川河东机场仅30分钟车程。酒店临近宁夏国际会展中心，宁夏博物馆，科技馆。是商业，旅行的理想地方酒店共有409间配置豪华，装修一流，设施齐全的房间。人民广场的壮观风景和贺兰山的风景让你一览无余。银川凯宾斯基酒店有信心为人们提供清真食品，以及多种多样的国际美食。包括来自德国著名啤酒厂的“黑啤”银川凯宾斯基酒店2600平方米的场地可提供商业会议，宴会。其中包括780平米的超级宴会舞台，外加12间独具艺术风格的商业会议室。