• 五险一金
• 技能培训
• 带薪年假
• 管理规范
• 人性化管理
• 包吃包住
• 节日礼物
• 岗位晋升
• 领导好
• 帅哥多

Responsible to Head of Department/ Assistant Head of Department.
对部门总监/副总监负责。

Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Waiter / Waitress, Hostess, Captain, Outlet Cashier.
负责监管餐厅副经理/主管/服务员/咨客/领班及收银。

Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
为员工树立榜样，时刻以凯宾斯基饭店仪容仪表标准要求自己，并时刻保持高水准的形象及个人卫生。

Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
时刻提供专业且周到的服务，确保所有员工按照标准执行。

Ensure that the place of work and surrounding area is kept clean and organised at all times.
确保工作及相关周围区域始终保持整洁、有序。

Execute and demand the team to execute the highest level of service and set-up standards at all times.
时刻以最高标准的服务及摆台要求团队。

Be knowledgeable of all services and products offered by the hotel.
熟知酒店所有提供的服务及产品。

Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
熟知部门概念，并对所有员工进行相关培训。

Set an example in terms of service, products and guidance of the team that reflects the concept.
为所有员工在服务、产品及团队引导方面树立榜样。

Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.
与部门厨师/调酒师合作，积极参与到部门菜单设计中。

Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
理解餐厅理念及烹饪特色，并且能够在市场中得到认可。

Perform up selling for all items offered by the department assigned
促销部门所售酒水、食品。

Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
通过部门所需培训，熟悉掌握部门现有的收银系统。

Produce reports and analysis of the outlet and present report in the monthly meeting.
制作部门报告，并进行分析，在部门月度会议中分享。

Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
引导部门有效的控制成本及费用，始终保证部门的高品质，并且持续高收入及利润。

Assist in preparation of the outlet’s budget.
协助制定部门预算。

Conduct monthly inventory (food, beverage, linen ext.) together with the finance department.
协助财务部一起进行月度盘点(食品、酒水、布草等)。

Identify errors and correct them as required during set-up, service and breakdown of operations.
能够准确识别及更正员工在工作中摆台、服务及分配上的错误。

Implement a flexible work schedule based on business patterns.
更具营业需要制定弹性工作日程。

Establish a pool of qualified and trained full and part time employees in conjunction with the hotel’s People Services Department.
与人力资源部合作，对全日制员工及小时工进行培训。

Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments.
通过与餐饮部其他部门合作，及小时工的最充分利用，使得薪酬发放得到控制。

Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
通过监管运营物品、设备有效的减少破损。

Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
积极参与到员工大会、部门培训及酒店内部培训中。

Manage meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
通过与厨房团队会议，带动部门发展/使得部门更成功。

Attend all required trainings as described by the department.
积极参与到部门的培训中。

Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
运营前召开部门会议，告知员工准备工作，客人简要，及如何服务与点单。

Report incidents that require disciplinary actions immediately to the Head of Department.
按照要求及时向部门领导汇报紧急情况。

Prepare and review outlet’s operations manual updates annually in accordance with the Assistant Head of Department.
准备及回顾部门运营手册，并根据需要协同部门副经理进行年度更新。

Constantly improve the product quality by sourcing the best available products.
通过可采购到的高品质产品原料来提高产品质量。

Support activities and cooperation with the suppliers.
支持部门活动并与供应商进行合作。

Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
通过已给事项（LQA,客户满意度调查）来监管及不断提升产品质量和客户满意度。

Organise all required outlet specific trainings as described by the department.
根据部门需要组织相关培训。

Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
根据部门领导要求承担相应责任及次要责任。

Respond to any changes in the department as dictated by the hotel management.
响应酒店对部门做出的相应调整。

Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
礼貌及有效的处理部门投诉并向部门负责人汇报，确保对客人进行跟踪反馈。

Ensure that the opening and closing procedures established for the outlet are followed.
确保部门严格执行开关档标准。

Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
通过将任务分配给下属实现任务多元化，并定期检查员工工作表现。

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
根据业务或酒店需要，其余未尽条款可适时增加。

About Kempinski Hotel YinchuanThe Kempinski Hotel Yinchuan is the first, and only international five-star brand in Yinchuan, the capital of the Western Xia Empire, which is superbly situated in the heart of the city’s central business district - Jinfeng, only a 30-minute drive from Yinchuan Hedong Airport. The hotel is adjacent to the International Conference & Exhibition Centre, the Museum of Ningxia, the Science & Technology Museum and the Town’s People’s Square making it ideal for both business and leisure travellers. Each of the 409 rooms and suites feature an elegant and timeless decor, luxurious furniture combined with superb amenities. The magnificent views of people Square and the snow capped mountains in the background provide a fascinating visual experience. Kempinski hotel Yinchuan is proud to contribute to local customs offering HALAL foods in all outlets, as well as international delicacies from a wide variety of restaurants, including a home brewery operated by the famous German “Paulaner Brauhaus”. Kempinski Hotel Yinchuan conference and banqueting facilities provide a total of 2600 square meters of function space, including a 780 square meters  pillar-less grand ballroom and additional 12 conference and meeting rooms equipped with state-of-the-art technology and equipment.银川凯宾斯基介绍     凯宾斯基酒店是银川第一家，也是唯一一家的国际五星级酒店。在宁夏首府，这是位于金凤区中央商务区的核心地带。距银川河东机场仅30分钟车程。酒店临近宁夏国际会展中心，宁夏博物馆，科技馆。是商业，旅行的理想地方酒店共有409间配置豪华，装修一流，设施齐全的房间。人民广场的壮观风景和贺兰山的风景让你一览无余。银川凯宾斯基酒店有信心为人们提供清真食品，以及多种多样的国际美食。包括来自德国著名啤酒厂的“黑啤”银川凯宾斯基酒店2600平方米的场地可提供商业会议，宴会。其中包括780平米的超级宴会舞台，外加12间独具艺术风格的商业会议室。