招聘宴会销售副总监 / Assistant Director of Catering_杭州西子湖四季酒店招聘信息-最佳东方

The Four Seasons Hotel Hangzhou at West Lake is looking for Assistant Director of Catering who share a passion for excellence and who infuse enthusiasm into everything they do.

We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:

► Commitment to supportive teamwork and open communication

► Responsibility for ongoing enhancement of their skills and performance

► Recognition of personal accountability for their own actions and the outcomes of those actions

► An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company

Join our team

We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us."

Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Responsibilities

1.Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Catering Manager and Catering Administrative Assistants. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards. (25%)

2.Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment. (10%)

3.Finalize the requirements of personally booked catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. (25%)

4.Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events. (5%)

5.Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. (5%)

6. Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments. (3%)

7.Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel. (3%)

8.Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings and Planning Site Visits. (8%)

9.Conduct performance evaluations and mentor for Assistant Director of Catering, Catering Sales Managers and Administrative Assistant. In addition, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee. (5%)

10.Respond according to the crisis management plan to any resort emergency or safety situation. (1%)

11.Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.

Preferred Qualifications and Skills

1. College degree preferably specializing in hotel/restaurant management or equivalent experience is required.

2. Excellent reading, writing and oral proficiency in the English language.

3. Three to five years previous department head experience in catering sales and/or banquet assistant manager/captain experience.

4. Strong selling and interpersonal skills.

5. Ability to handle multiple tasks and make decisions in a fast-paced client driven environment.

Join us and Enjoy…

► An opportunity to build a life-long career with global potential and a real sense of pride in work well done

► Best-in-industry training

► Complimentary stays at Four Seasons properties (based on availability) with discounted meals

► Incentive bonus/ competitive salaries

► Employee service awards

► Annual employee party/ social and sporting events

Learn more about what it is like to work at Four Seasons – Visit us:

Official Website: http://jobs.fourseasons.com/

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Very East: http://job.veryeast.cn/784080

WeChat: 杭州四季HR

楼台亭榭、飞檐斗拱、幽径回廊、雕梁画栋，坐拥绿意盎然的园林景致，四季酒店不仅让客人独擅山水秀丽之美、林壑幽深之胜，更献上无微不至的个性化服务，让宾客们充分体验尊贵无比的礼遇。作为世界领先的奢华酒店管理集团，四季酒店集团旗下重要成员，杭州西子湖四季酒店在 2016 至 2023《福布斯旅游指南》全球酒店评定中连续八年荣获五星级酒店最高评级殊荣。酒店金沙厅及SPA 水疗中心也分别上榜《福布斯旅游指南》全球四星餐厅及四星SPA 奖单。并收获了《悦游》金榜2023中国酒店TOP10，著名旅游杂志《Travel+Leisure》2022“漫旅中国·旅行奖”中国百佳酒店榜单，黑珍珠餐厅指南三钻餐厅 - 金沙厅， “亚洲五十佳餐厅”2023亚洲最佳59榜单 - 金沙厅等奖项。Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2023. Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide, Condé Nast Traveler Gold List 2023: China TOP Ten Hotels, Travel + Leisure 2022 China TOP 100 Hotels, “Black Pearl Award” Three Diamonds-Jin Sha, “Asia’s 50 Best Restaurants” 2023: Spot on the List of 59 Across the Asia-Jin Sha.