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The Four SeasonsHotel Hangzhou at West Lake is looking for Social Media Executive, whoshare a passion for excellence and who infuse enthusiasm into everything theydo.We hire motivatedpeople who we train to perform superbly, while we create an environment wherethey can flourish. Ultimately, our culture breeds success, and rewards it inmany different ways.
We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:
► Commitment to supportive teamwork and open communication
► Responsibility for ongoing enhancement of their skills and performance
► Recognition of personal accountability for their own actions and the outcomes of those actions
► An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company
Join our team:
We demonstrateour beliefs most meaningfully in the way we treat each other and by the examplewe set for one another. In all our interactions with our colleagues, we seek todeal with others as we would have them deal with us."
Four SeasonsHotel Hangzhou at West Lake provides employees with the same level of care thatwe expect to be shared with our guests. We have been ranked in FORTUNEMagazine’s 100 Best Companies to work for since 1998.
Responsibilities:
1. Implement a social media marketing and promotion plan
2. Create engaging content to differentiate Four Seasons Hotel Hangzhou at West Lake within the market in accordance with Brand guidelines
3. Identification of the hotel’s target market to target new customers for both the hotel and its services
4. Develop and expand on-line community (e.g. We Chat followers)
5. Manage hotel’s social media accounts, including WeChat, Weibo, Facebook, Instagram whilst constantly learning of new platforms and opportunities in this area.
6. Monitor trends in social media tools, applications, channels design and strategy
7. Support all social media initiatives for the Hotel including those relevant to F&B, Rooms and PR
8. Maintaining hotel web content to ensure it is always current in addition to following FS Brand guidelines to create new content.
9. Working closely with PRD, manage the hotel’s online reputation by monitoring online reviews including TripAdvisor,Booking.com, Expedia, Trip.com and respond to these reviews on behalf of the hotel
10. Ensure all content is transferred to FS mobile Applications
11. Prepare photos & work with creative for specific social media opportunities
12. Coordinate and Implement any Four Seasons Brand Social Media initiatives
13. Compile reports that demonstrate ROI of campaigns
14. Conduct any other duties as deemed necessary by the Assistant Director of PR and Communications to complete all team tasks
Requirements:
Education:
Experience:
Skills and Abilities:
Join us and Enjoy…
► An opportunity to build a life-long career with global potential and a real sense of pride in work well done
► Best-in-industry training
► Complimentary stays at Four Seasons properties (based on availability) with discounted meals
► Incentive bonus/ competitive salaries
► Employee service awards
► Annual employee party/ social and sporting events
Learn more about what it is like to work at Four Seasons – Visit us:
Official Website: http://jobs.fourseasons.com/
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Very East: http://job.veryeast.cn/784080
WeChat: 杭州四季HR
楼台亭榭、飞檐斗拱、幽径回廊、雕梁画栋,坐拥绿意盎然的园林景致,四季酒店不仅让客人独擅山水秀丽之美、林壑幽深之胜,更献上无微不至的个性化服务,让宾客们充分体验尊贵无比的礼遇。作为世界领先的奢华酒店管理集团,四季酒店集团旗下重要成员,杭州西子湖四季酒店在 2016 至 2023《福布斯旅游指南》全球酒店评定中连续八年荣获五星级酒店最高评级殊荣。酒店金沙厅及SPA 水疗中心也分别上榜《福布斯旅游指南》全球四星餐厅及四星SPA 奖单。 并收获了《悦游》金榜2023中国酒店TOP10,著名旅游杂志《Travel+Leisure》2022“漫旅中国·旅行奖”中国百佳酒店榜单,黑珍珠餐厅指南三钻餐厅 - 金沙厅, “亚洲五十佳餐厅”2023亚洲最佳59榜单 - 金沙厅等奖项。Pagoda-style pavilions rise amidst exquisite gardens and ponds. With personalized hospitality, Four Seasons provides an unrivalled experience of China’s timeless beauty. Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been awarded the great honor of a five- star hotel in Forbes Travel Guide 2016 to 2023. Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide, Condé Nast Traveler Gold List 2023: China TOP Ten Hotels, Travel + Leisure 2022 China TOP 100 Hotels, “Black Pearl Award” Three Diamonds-Jin Sha, “Asia’s 50 Best Restaurants” 2023: Spot on the List of 59 Across the Asia-Jin Sha.