· Assists in producing the Annual Revenue Plan
协助制定年度收入计划
· Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objectives are achieved
协助制定、实施和监督行动计划,确保收入计划目标的实现
· Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
分析当前和潜在的市场/趋势,协调所有活动,通过增加业务量和增长率来维持和增加收入
· Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications
通过与航空公司、旅行社、商业机构、私人俱乐部和英国本地、国内及国际市场的专业协会的联系,为酒店争取新的和重复的业务。通过个人销售电话、电话联系和书面沟通,与计划人员、公司客户、奖励买家、航空公司和批发商保持联系
· Creates and implements special programmes to achieve greater productivity through:
•创建并实施特别计划,通过以下方式提高生产力:
· Increasing average rate
增加平均房价
· Increasing occupancy
增加入住率
· Increasing business volume during difficult periods
在困难时期增加业务量
· Increasing local food and beverage banqueting sales
增加本地餐饮宴会的销售
· Manages key accounts
管理重要客户
· Oversees the selling and servicing of group business
监督集团业务的销售和服务
· Co-ordinates the development of all promotional material
协调所有促销材料的开发
· Provides direction on and conducts market research
提供指导并进行市场研究
· Monitors competitor activities
监控竞争对手的活动
· Maintains close liaison with Regional/ Corporate Sales teams and those of other ICHG hotels to ensure the hotel receives proper corporate consideration, direction and support
与区域/公司销售团队和其他酒店保持密切联系,以确保酒店得到公司的适当考虑、指导和支持
· Plans and executes sales trips to major market areas
计划并执行主要市场区域的销售活动
· Attends major travel functions to promote sales for the hotel
参加主要的旅游活动以促进酒店的销售
· Under the guidance of your superior, directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan
在上级的指导下,指导销售经理和销售主管的所有销售活动,确保他们达到收入计划的目标
· Produces monthly Sales reports and forecasts
编制月度销售报告和预测
· Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction
与酒店大型活动的主要生产者或组织者的客人会面,以确保客户满意
· Establishes and continuously updates mailing lists
建立并持续更新邮件列表
· Organizes and attends major sales/PR related functions within the hotel
组织并出席酒店内的销售公关相关活动
· Works with superior on manpower planning and management needs
与上级一起进行人力规划和管理需求
· Works with superior in the preparation and management of the Department’s budget
与上级一起编制和管理部门预算
Required Skills –
技能要求
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
具备与客户、员工和第三方互动的能力,能高度反映酒店、品牌和公司的形象
· Problem solving, reasoning, motivating, organizational and training abilities
具有解决问题,推理,激励,组织和培训的能力
· Proficient in the use of Microsoft Office
熟练使用微软办公软件
· Good writing skills
良好的写作能力
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