招聘楼层主管 Floor Supervisor_枣庄温德姆至尊酒店招聘信息-最佳东方

岗位职责：

1. 当班时负表所有分配的楼层和客房

Responsible for assigned floors and guest rooms during shift

2. 与接待部门密切合作确保任何时间内正确的房态

Work closely with the Reception to ensure correct room status at all times.

3. 确保所分配的区域的高度清洁

Ensure highest standard of cleaning in assigned areas

4. 确保在“请勿打扰”状态下客人的隐私被维护

Ensure guest privacy is respected when DND status is displayed

5. 监督夜床服务

Supervise turndown service

6. 负责钥匙的严格控制

Responsible for strict key control

7. 对客房的走廊和公共区域进行常规检查

Inspect regularly guestroom corridors and public areas

8. 迅速向工程部汇报维护活动

Report maintenance issues promptly to Engineering

9. 确保依照失物招领程序办事

Ensure compliance of Lost & Found procedures

10. 维持楼层工作间的干净和整洁

Keep floor pantry rooms neat and tidy

11.熟悉酒店安全，急救，消防，和紧急情况的处理程序，并能正确的使用相关的设备

Familiar with hotel security, first aid, fire, and emergency procedures, and be able to use the

equipment appropriately 任职资格：

1.高中以上及以上学历

Senior and above

2.具有良好的客房部楼层日常操作方面的知识

Good knowledge of Housekeeping Guest floors daily operation

3. 至少具有客房部2年楼层服务员和1年主管工作经验

Minimum 2 years to be room attendant and 1 year supervisor in Housekeeping department

枣庄温德姆至尊酒店由鲁南（枣庄）经济开发投资有限公司全资兴建，委托美国温德姆酒店集团全权管理,是枣庄地区首家五星级高端国际联号酒店。美国温德姆酒店集团是全球最大、最多元化的酒店集团，2018年6月在纽交所上市（纽交所股票代码：NYSE WH），旗下8,900多家酒店，在全球6大洲，超过95个国家迅速发展，在大中华地区已拥有酒店1,575家。酒店坐落于山东省枣庄市薛城区黄河路，毗邻枣庄市政府，两座高耸入云的摩天大厦为枣庄地标性建筑群。 Wyndham Grand Zaozhuang Hotel is wholly owned by Lunan (Zaozhuang) Economic Development and Investment Co., LTD. Wyndham Grand Zaozhuang Hotel is fully managed by Wyndham Hotel Group. It is the first five-star high-end international hotel in Zaozhuang. Wyndham Hotels Group is the largest and most diversified hotel group in the world. It was listed on the New York Stock Exchange (NYSE WH) in June 2018. Wyndham Hotels Group has more than 8,900 hotels in more than 95 countries on 6 continents, and has 1,575 hotels in greater China.The hotel is located in Huanghe Road, Xuecheng District, Zaozhuang City, Shandong Province, adjacent to zaozhuang city government, two sky-high buildings for zaozhuang landmark buildings.