岗位职责:
- 按酒店销售团队要求,准备所有行政性文件。
- 及时对电话、传真、邮件询问进行有效回复。
- 需要时协助客户酒店视察与参观。
- 处理所有销售部的邮件并维护通信数据库。
- 协助电子邮件营销。
- 维护档案系统(人工或电子维护)。
- 维护和管理数据库。
- 需要时,协助宣传和客户活动。
- 在上级要求时组织贸易展览、展会和促销活动。
- 协助编订年度预算、业务计划和日常工作计划。
- 协助招投标。
- 协助上级包括区域销售人员销售酒店设施。
- 控制宣传品库存。
- 及时进行广告创意说明。
- 制作礼品和用于直邮的宣传单,以及协助客房和会议室的促销活动。
- 维护、更新宣传资料。
- 控制印刷材料库存。
- 协调并保持公司礼品和促销用品的供应。
- 协助新产品和服务的开发。
- 协助酒店促销策略和市场计划的策划。
- 分派销售线索。
- 按照业务需要有条理地工作。
Responsibilities:
- Prepare all administrative documents as required by the hotel's sales team.
-Respond effectively to telephone, fax, and email inquiries in a timely manner.
- Assist guests with hotel inspections and visits when needed.
- Handles mail from all sales departments and maintains a communication database.
- Assist with email marketing.
- Maintenance of the archival system (manual or electronic maintenance).
- Maintain and manage databases.
- Assist with publicity and customer activities when needed.
- Organize trade shows, trade shows and promotions at the request of superiors.
- Assist in the preparation of annual budgets, business plans and daily work plans.
-Assist in bidding.
-Assist superiors including regional sales staff in the sale of hotel facilities.
- Control the inventory of promotional materials.
- Timely presentation of advertising creatives.
- Produce gifts and flyers for direct mail, as well as assist with promotions in rooms and meeting rooms.
- Maintain and update promotional materials.
- Control the inventory of printing materials.
- Coordinate and maintain the supply of company gifts and promotional supplies.
-Assist in the development of new products and services.
- Assist in the planning of hotel promotion strategy and marketing plan.
- Dispatch leads.
-Work in an organized manner according to business needs.
岗位要求:
-能有效与顾客、合作人或第三方沟通,展示酒店、品牌及公司的高素质。
-具备良好的解决问题和组织能力。
-具备高度的工作积极性并能在指定时间内完成上级制定的或自己承诺的工作任务。
-具备高度的工作积极性并始终能为自己制定较高的工作标准及销售指标。
-熟练使用微软办公软件及酒店管理系统。
-良好的写作能力。
Job Requirements:
-Be able to communicate effectively with customers, collaborators or third parties to demonstrate the high quality of hotels, brands and companies.
- Good problem solving and organizational skills.
-Have a high degree of enthusiasm for work and be able to complete the work tasks set by the superior or promised by themselves within the specified time.
-Have a high degree of enthusiasm for work and always be able to set high working standards and sales indicators for themselves.
- Proficiency in Microsoft Office and hotel management system.
- Good writing skills.
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枣庄温德姆至尊酒店由鲁南(枣庄)经济开发投资有限公司全资兴建,委托美国温德姆酒店集团全权管理,是枣庄地区首家五星级高端国际联号酒店。美国温德姆酒店集团是全球最大、最多元化的酒店集团,2018年6月在纽交所上市(纽交所股票代码:NYSE WH),旗下8,900多家酒店,在全球6大洲,超过95个国家迅速发展,在大中华地区已拥有酒店1,575家。酒店坐落于山东省枣庄市薛城区黄河路,毗邻枣庄市政府,两座高耸入云的摩天大厦为枣庄地标性建筑群。 Wyndham Grand Zaozhuang Hotel is wholly owned by Lunan (Zaozhuang) Economic Development and Investment Co., LTD. Wyndham Grand Zaozhuang Hotel is fully managed by Wyndham Hotel Group. It is the first five-star high-end international hotel in Zaozhuang. Wyndham Hotels Group is the largest and most diversified hotel group in the world. It was listed on the New York Stock Exchange (NYSE WH) in June 2018. Wyndham Hotels Group has more than 8,900 hotels in more than 95 countries on 6 continents, and has 1,575 hotels in greater China.The hotel is located in Huanghe Road, Xuecheng District, Zaozhuang City, Shandong Province, adjacent to zaozhuang city government, two sky-high buildings for zaozhuang landmark buildings.