• 五险一金
• 带薪年假
• 员工生日礼物
• 包吃包住
• 节日礼物
• 技能培训

岗位职责：
1.服从上级的工作安排；
2.按照行李服务流程和要求，为抵离客人提供行季搬运服务，并将每次运送情况做好记录；
3.协助做好大堂寻人服务和在大堂放置各类警示牌，及时撤换过期的吉示牌并搬至指定的存欣地点；
4.做好行李服务设备的清洁工作；
5.按照服务流程迎送客人，提供拉门服务；
6.维护出入车辆秩序，保证上下客车位和车道畅通；
7.阻挡精神病患者和衣冠不整者进入酒店，发现异常情况，立即与值班的保安人员或大堂经理联系，妥善处理；
8.准确回答客人的询问，主动做好服务工作；
9.保持岗位周围的环境整洁，发现果皮、纸屑、烟蒂等杂物及时捡掉；
10.下雨天，为上下车客人撑伞，并为客提供雨具存放及保管，并提供借伞服务；
11.随时听从接待员的召唤，迅速接受带房任务及为客提供物品转接服务；
12.为客人指路，认真回答客人的询问，尽量满足客人的需求；
13.受理客人行李寄存及领取，并做好详细的存取记录；
14.协助大副维持大堂秩序，控制好大堂内外的灯光；
Responsibilities:
1. Obey the work arrangements of the superior;
2. In accordance with the baggage service process and requirements, provide seasonal porterage services for arriving and departing guests, and record the situation of each delivery;
3. Assist in lobby search services and place various warning signs in the lobby, timely remove and replace expired auspicious signs and move to the designated Cunxin location;
4. Do a good job in cleaning the baggage service equipment;
5. Greet and send guests according to the service process and provide door-pulling service;
6. Maintain the order of incoming and outgoing vehicles, and ensure the smooth flow of bus spaces and lanes on and off;
7. Block the mentally ill and the poorly dressed people from entering the hotel, find abnormal conditions, and immediately contact the security personnel on duty or the lobby manager to deal with it properly;
8. Accurately answer guests' inquiries and take the initiative to do a good job in service work;
9. Keep the environment around the post clean and tidy, and pick up the clutter such as peels, paper scraps, cigarette butts and other debris in time;
10. On rainy days, hold umbrellas for guests getting on and off the bus, and provide guests with rain gear storage and storage, and provide umbrella borrowing services;
11. Listen to the call of the receptionist at any time, quickly accept the task of taking the room and provide goods transfer services for the guests;
12. Give guests directions, answer guests' inquiries carefully, and try to meet the needs of guests;
13. Accept guests to leave luggage and collect, and make detailed access records;
14. Assist the first mate to maintain order in the lobby and control the lights inside and outside the lobby;
岗位要求：
-高中学历
-掌握行李运送和寄存、货物托运方面的基本知识，了解主要客源地区简况。
掌握服务心理方面的基本常识，懂得礼仪、安全、消防的基本知识，了解货物运送和易燃物品运送的有关规定。
Job Requirements:
- High school education
- Master the basic knowledge of baggage transportation and storage, cargo check-in, and understand the situation of major source areas.
Master the basic knowledge of service psychology, understand the basic knowledge of etiquette, safety, fire protection, and understand the relevant provisions of cargo transportation and flammable material transportation.

       枣庄温德姆至尊酒店由鲁南（枣庄）经济开发投资有限公司全资兴建，委托美国温德姆酒店集团全权管理,是枣庄地区首家五星级高端国际联号酒店。美国温德姆酒店集团是全球最大、最多元化的酒店集团，2018年6月在纽交所上市（纽交所股票代码：NYSE WH），旗下8,900多家酒店，在全球6大洲，超过95个国家迅速发展，在大中华地区已拥有酒店1,575家。酒店坐落于山东省枣庄市薛城区黄河路，毗邻枣庄市政府，两座高耸入云的摩天大厦为枣庄地标性建筑群。     Wyndham Grand Zaozhuang Hotel is wholly owned by Lunan (Zaozhuang) Economic Development and Investment Co., LTD. Wyndham Grand Zaozhuang Hotel is fully managed by Wyndham Hotel Group. It is the first five-star high-end international hotel in Zaozhuang. Wyndham Hotels Group is the largest and most diversified hotel group in the world. It was listed on the New York Stock Exchange (NYSE WH) in June 2018. Wyndham Hotels Group has more than 8,900 hotels in more than 95 countries on 6 continents, and has 1,575 hotels in greater China.The hotel is located in Huanghe Road, Xuecheng District, Zaozhuang City, Shandong Province, adjacent to zaozhuang city government, two sky-high buildings for zaozhuang landmark buildings.