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岗位职责
1、负责客房部的整体经营和运作;分配督导员工工作,制定工作计划。
2、确保部门成本及各项费用,得以良好的控制。
3、根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。
4、制定部门的年度预算,并确保部门的经营费用控制在预算之内。
5、检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。
6、组织编制部门工作程序及工作考评。
岗位要求
1、中专毕业学历或同等以上。
2、有2年以上同星级客房管理工作经验。
3、熟悉客房部专业知识,熟练使用电脑,持有客房部经理上岗证或资格证书。
4、掌握熟悉客房管理、服务流程和质量标准。
5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。
山西云丘山诺富特酒店是法国雅高酒店管理集团旗下的“诺富特”品牌,由山西省5A级旅游景区云丘山旅游开发有限责任公司投资兴建,景区占地面积210平方公里,目前累计投资已超20亿,打造旅游观光、康养休闲、民俗体验、文化交流于一体的综合性旅游度假区。酒店位于临汾市云丘山景区内,整体设计打造人与自然和谐共生的美妙意境,临峰而居宾客可近距离感受青黛连绵的俊朗与秀逸,晨钟郎朗悦享山间古寺的香火洗礼,漫步山林探索千年古村落的历史底蕴。酒店拥有153间集舒适与功能性于一体的豪华客房与套房,配备诺富特品牌标准床品配置,现代化设计及高级室内配套设施,餐饮配备ADD餐厅、大堂吧、星空吧等,选用国际酒店知名厨师团队,打造独具特色的饕餮美食。酒店配备功能性会议室,可提供宽频高速上网接口、无线网络、超大屏LED显示屏投屏设备及会议辅助设备。Novotel Shanxi Yunqiu mountain is a "Novotel" brand under Accor hotel management group. It is invested and built by Yunqiu Mountain Tourism Development Co., Ltd., a 5A scenic spot in Shanxi Province. The scenic spot covers an area of 210 square kilometers. At present, the cumulative investment has exceeded 2billion, creating a comprehensive tourism resort integrating tourism and sightseeing, health and leisure, folk custom experience and cultural exchange.The hotel is located in the Yunqiu mountain scenic area of Linfen City. The overall design creates a wonderful artistic conception of the harmonious coexistence between man and nature. Living near the peak, guests can feel the continuous handsome and beautiful elegance of indigo naturalis at a close distance, enjoy the incense baptism of the ancient temple in the mountains, walk through the mountains and explore the historical heritage of the millennium old village. The hotel has 153 luxury rooms and Suites integrating comfort and functionality, equipped with Novotel brand standard bedding configuration, modern design and advanced indoor supporting facilities. The catering is equipped with add restaurant, lobby bar, starry sky bar, etc. the famous chef team of the international hotel is selected to create unique delicious food.The hotel is equipped with a functional conference room, which can provide broadband high-speed Internet access interface, wireless network, large LED screen projection equipment and conference auxiliary equipment.