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· Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked
· 主动协助客人提重包裹、拿衣服、提手提箱等，向客人提供礼貌和迅速的协助。
· Maintain a willingness to please attitude and give undivided attention to any approaching guest
· 保持令人愉悦的态度并专心接待每位到来的客人。
· Adhere to guest checking in and checking out procedures pertaining to baggage handling
· 在与行李相关的问题上，遵守客人入住和退房工作程序。
· Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members
· 在正门处欢迎客人，按具体时间段向客人发出合适的问候，特别要注意常客和忧悦会会员。
· Assist arriving and departing guests by opening and closing car and taxi doors
· 为来店和离店的客人开关汽车及出租车门。
· Maintain a spotless Porte Cochere and Drive way
· 保持车辆门道和车道的清洁。
· Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.
· 将客人引至前台并在其办理入住手续时在其身后等待。在看到前台接待员的示意后上前从前台接待员处取得房间号和房卡，然后立即护送客人至其房间。
· Be familiar with the layout of the hotel and memorize the preferred route for escorting guests
· 熟悉酒店布局并记下护送客人的最佳路线。
· Room the guest in accordance with hotel standards
· 按照酒店标准为客人安排房间。
· Be familiar with the lift workings and emergency stairs
· 熟悉电梯和疏散楼梯的使用。
· Provide information to guests about the hotel facilities and services
· 向客人提供关于酒店的设施和服务的信息。
· Provide guest services and guidance
· 向客人提供服务和引导。
· Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests
· 熟知并称呼客人的名字，特别是对于常客和长包房的客人，并在客人经过大厅时与其打招呼，随时留意是否有可以为客人提供服务的情况出现。
· Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning
· 保持大厅的整洁，如果需要大清扫的话应通知礼宾主管或行李领班。
· Maintain a well groomed hair style and wear clean, shiny well polished shoes and a neat uniform while on duty
· 上班时要保持好的发型，注意服装的干净，鞋要擦净并上光，并保持制服的整齐清洁。
· Help other employees in department, replacing them temporarily when necessary
· 帮助部门内其它员工，如有必要则暂时代理他们的工作 。
· Keep the baggage room clean and in order before going off duty on each shift
· 每次交班前均保持行李室的整洁。
· Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain
· 当报纸送到后进行适当整理，然后按行李领班的要求将其送至客人房间。
· Use the Duty Log to document matters of importance
· 使用工作日志来记录重要事项。
· Operate Communicates equipment
· 操作通信设备。
· Arrange transport and coordinate luggage
· 负责安排交通并协调行李事宜。
· Manage the key system securely
· 对钥匙系统进行安全管理。
· Complete other tasks assigned by department manager/direct leader.
· 完成部门经理/直接上级交代的其他工作。
Height above 180CM, good image temperament.
身高180CM以上，形象气质佳。
国际联号工作经历：优先年龄要求：20-26岁 
位求职者投递了该职位，你的简历匹配度为
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四川路与南宁路交叉口 
酒店业--国际高端酒店/5星级
100-499人
私营．民营企业
合肥滨湖voco酒店位于滨湖新区云谷创新园，毗邻巢湖北岸，北侧方兴大道是连接合肥包河区、滨湖新区、经开区、肥西县、高新区到新桥国际机场重要的交通主干道。东侧徽州大道是连接合肥老城区与滨湖新城的交通大动脉。附近有滨湖国际金融后台基地板块、滨湖国际会展中心、合肥融创主题乐园、滨湖森林湿地公园、安徽名人馆、安徽省科技馆、渡江战役纪念馆、安徽省美术馆、安徽创新馆等。酒店附近交通便利，驱车15分钟可抵达合肥融创茂、滨湖银泰城、首创奥特莱斯等多个商圈；可通过城市轨道交通1号线、5号线到达合肥南站、合肥汽车南站；驱车10分钟即可抵达京台高速/方兴大道高速，方兴大道快速路直达合肥新桥国际机场。合肥滨湖voco酒店拥有205间高端舒适的客房及套房，酒店将科技、自然、艺术融入设计和体验里，兼具商旅与旅行属性。宾客可以从灵动别致的色彩风格，以及智能、环保、舒适的住享体验，感受合肥滨湖voco酒店与众不同、妙趣迷人的个性化特点和这一座城市的时尚与活力。酒店客房采用全智能可控系统，全自动窗帘，智能灯光，智能电视机，均可语音控制多种模式。从奢华的品牌洗浴用品Elemis到高品质“Slumberland”品牌床垫，为宾客提供如云端舒适的睡眠环境；更有配置意大利著名品牌“Technogym”健身房及瑜伽室，让您悠然自在，享受富有质感的独处时光，感受生活的无限可能。酒店大堂是一个多功能大堂，充满活力的酒吧和特色餐厅全天候为宾客时刻准备，从一杯晨间拿铁，到一口睡前小酌，为宾客提供闲趣兼具的多元选择，打造丰富多姿的体验，创造难以忘怀的回忆。二层ADD餐厅和十个精致粤菜“有局”包厢，环境优雅，品种丰富，满足不同餐饮需求。合肥滨湖voco酒店拥有多个多功能会议场地，500㎡的大宴会厅及四个多功能会议室，可轻实现多种场景的会务需求，酒店更有专业的会务团队针对各类会务需求定制个性化方案，随时随地地提供现场支持，激发您的灵感，助力会务活动精彩圆满。在合肥滨湖voco酒店，我们贴心周到，惬意自在，妙趣迷人的品牌个性特质，为您带来舒适而愉悦的体验，让您随心乐享曼妙时光。 Hefei Binhu voco Hotel is located in Yungu Innovation Park, Binhu New Area, adjacent to the north bank of Chaohu Lake. In the north, Fangxing Avenue is an important main road connecting Hefei Baohe District, Binhu New Area, Economic Development Zone, Feixi County, High-tech Zone to Xinqiao International Airport. Huizhou Avenue on the east side is the main traffic artery connecting the old city of Hefei and Binhu New City.Nearby, there are Binhu International Financial background base plate, Binhu International Convention and Exhibition Center, Hefei Sunac Theme Park, Binhu Forest and Wetland Park, Anhui Hall of Fame, Anhui Science and Technology Museum, Cross the River Campaign Memorial Hall, Anhui Art Museum, Anhui Innovation Museum and so on.The hotel has convenient transportation, with 15 minutes drive to Hefei Sunac Mao, Binhu Yintai City, Capital Outlets and other business districts; Hefei South Station and Hefei South Automobile Station by Metro Line 1 and Line 5; 10 minutes drive to Beijing-Taiwan Expressway / Fangxing Avenue Expressway, and Fangxing Avenue Expressway to Hefei Xinqiao International Airport.Hefei Binhu voco hotel has 205 high-end and comfortable rooms and suites, the hotel integrates technology, nature, art into the design and experience, both business travel and travel attributes. Guests can enjoy from the smart and unique color style, as well as intelligent, environmental protection and comfortable living experience, feel the unique personalized characteristics of Hefei Binhu voco hotel, interesting and the fashion and vitality of the city.Hotel rooms use fully intelligent controllable system, automatic curtains, intelligent lighting, smart TV, can voice control a variety of modes. From luxury brand bath products Elemis to high quality "Slumberland" brand mattress, to provide guests with cloud comfortable sleep environment, more famous Italian brand "Technogym" gym and yoga room, let you leisurely, enjoy the simple time alone, feel the infinite possibilities of life.The hotel lobby is a multi-functional lobby with vibrant bars and specialty restaurants, all ready for guests, from a morning latte to a bedtime drink, providing guests with diverse options, creating a colorful experience and creating unforgettable memories. The ADD restaurant on the second floor and Ten exquisite Cantonese food boxes, elegant environment, rich varieties, to meet the needs of different catering.Hefei Binhu voco hotel has multiple multi-functional conference venue, 500 ㎡ big banquet hall and four multi-functional conference room, can realize a variety of scenarios meeting requirements, the hotel more professional meeting team for all kinds of meeting demand custom personalized scheme, provide on-site support anytime and anywhere, and to inspire your inspiration, power meeting activities.In Hefei Binhu voco Hotel, we are thoughtful, comfortable, interesting and charming brand personality characteristics, to bring you a comfortable and pleasant experience, let you enjoy the wonderful time. Hefei Binhu voco Hotel is located in Yungu Innovation Park, Binhu New Area, adjacent to the north bank of Chaohu Lake. Nearby, there are Binhu International Financial hub, Binhu International Convention and Exhibition Center, Hefei Sunac Theme Park, Binhu Forest and Wetland Park, Anhui Hall of Fame, Anhui Science and Technology Museum, Cross the River Campaign Memorial Hall, Anhui Art Museum, Anhui Innovation Museum and more. The hotel features 205 elegant and spacious guest rooms and suites, integrates latest technology seamlessly into the design of the space. Fine dining, unparalleled service and luxury make it the ideal choice for discerning travellers. Hotel rooms are equipped with automatic curtains, intelligent lighting, smart TV system ,elegant rooms have contemporary décor, separate shower room and bathroom. These spacious rooms offer magnificent views over the city and feature a comfortable sofa and work desk. There are two marble bathrooms, one with walk-in shower and the other with a stand-alone bath.The hotel lobby is a multi-functional space with vibrant bars and specialty restaurants, providing guests with diverse options, creating a memorable experience and unique memories.Hefei Binhu voco hotel has multiple multi-functional conference venue, 500 ㎡ big banquet hall and four multi-functional conference room, can meet a variety of meeting requirements.
