【岗位职责】
1、疏导过往车辆,保障大堂门前过往车辆行人的安全,使门前畅通无阻。
2、服务周到热情,见宾客主动问好,对乘车宾客要协助迎宾员照料宾客下车。
3、保证酒店和宾客的生命财产安全。
4、夜间根据宾客需求协助递送客用物品。
5、加强巡逻,发现可疑情况,视情况处理或及时向上级报告。
6、一般性纠纷和事故立即按程序处理,并及时请示汇报。
7、一旦酒店发生火灾应立即报警,按火灾处理程序向有关人员进行报告。
【岗位要求】
1、初中以上学历。或退伍军人。
2、处理事情要迅速,果断、准确。
3、具有较好的协调能力,懂得一定安全保卫知识。
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Hilton Garden Inn is the award-winning, upper mid-priced hotel brand. With high levels of service and amenities usually only found in pricier hotels, guests count on us to help them be successful when they’re on the road. Our brand launched in 1990, and today has approximately more than 600 opened hotels located all over the world- Asia Pacific, Europe, North America, South America and the Middle East.希尔顿花园酒店是一个在中端市场里备受赞誉的高档品牌。因其值得信赖的服务与便利设施而获得成功的发展。入住的客人因其独特的建筑结构与与优质的服务而体验非凡的感受。我们的品牌始于1990年,目前已有600多家酒店,遍布于世界各地- 亚太区、欧洲、北美洲、南美洲以及中东地区。Hilton Garden Inn has unique brand culture to conduct all team members to the same direction. “ You can count on us” is the foundation for all that we do. Satisfaction Promise shows our service and integrity product which is one of the composition of the culture “ You can count on us”, each team member was authorized to provide satisfaction with the guests.希尔顿花园品牌有独具一格的品牌文化,指引着所有团队成员一起朝着共同方向前行。“您可以信赖我们”是我们所有文化的基础。顾客满意承诺展示我们服务与产品的诚信,是“您可以信赖我们”的组成文化之一,每一位团队成员都被授权向客人提供满意度的承诺。Hilton Garden Inn is always the brand representative of Energetic, passionate, fashionable, warm, friendly and pragmatic! Hilton has win “The Best Employer” award for many years.希尔顿花园酒店一直是充满活力、激情、时尚、温暖、友善、务实的品牌代表!“希尔顿全球”曾多次荣获年度“最佳雇主”。