KEY RESULT AREAS关键领域
1.Provides guidance and assistance to the employees helping them in the execution of their duties and responsibilities.
提供指导和帮助,以帮助部门员工完成和履行职责。
2.Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations.
监督服务标准确保符合和达到部门的标准并超过客户的期望。
3.Arrange with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
联络厨房,管事部,酒吧,客房,工程以确保在连带的工作区域运作顺利。
4.Prepares duty rosters, and implements vacation and public holiday schedules.
准备排班表安排员工休假以及国家法定日的日程安排。
5.Assists in the planning and execution of promotional activities as directed.
在指导下协助上司制订计划并付诸行动。
6.Maximize revenue in the outlet by implementing up selling procedures.
通过实施促销计划将餐厅的收益达到预算。
7.Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.
反复检查前、后台的工作准备以确保备餐,服务程序,卫生状况,维修,员工仪容仪表和员工配置符合程序并在必要时采取行动
PERSONAL SPECIFICATION 职位要求
Good local and English language skills.
良好的地方和英语语言技能
Strong organisational skills.
强大的组织技能
Ability to lead, motivate and develop a team of individuals.
领导能力,鼓励和发展个人合作。
Sound administrative ability.
健全的行政能力。
Able to handle demanding workload.
能够承受大工作量。
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