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Job Responsibility:
1. Guest Reception: Greet guests, escortthem to their tables, and provide menus.
2. Order Assistance: Help guests understandthe menu, answer questions about food and beverages, and take and recordguests' orders.
3. Table Setting: Ensure tables are cleanand tidy, set cutlery, and prepare necessary condiments and seasonings.
4. Food and Beverage Service: Serve dishesaccording to service standards, ensuring that guests' beverages and other needsare promptly refilled.
5. Cleanup: Clear tables after guests havefinished dining, organize cutlery, and prepare for the next guests.
6. Customer Service: Handle guest inquiriesand complaints to ensure customer satisfaction.
7. Team Collaboration: Work with thekitchen staff and other service personnel to ensure a smooth service process.
8. Learning: Gain understanding of variousaspects of F&B through hands-on work, receive training, and improvepersonal skills.
9. Compliance: Follow the restaurant'soperational procedures, regulations, and hygiene standards.
Requirement:
1. Educational Background: Currentstudents, usually majoring in Hotel Management, Tourism Management, CulinaryArts, or related fields.
2. Basic Skills: Possession of certainknowledge in F&B service, understanding of basic F&B service proceduresand standards.
3. Communication Skills: Good communicationand customer service skills to interact effectively with guests.
4. Teamwork: Ability to work effectivelywith team members in a fast-paced environment.
5. Learning Attitude: An active andproactive attitude towards learning, willing to be trained in new knowledge andskills.
6. Adaptability: Ability to adapt toflexible working hours, including work on weekends and holidays.
7. Language Abilities: Good English readingand speaking
8. Presentation: Good professional imageand personal grooming are expected.
Harrods百货于1834年由查尔斯·亨利·哈罗德先生创立,迄今已拥有180多年的悠久历史。从诞生伊始的那间位于伦敦东区貌不惊人的杂货和茶叶商号,到1849年迁往骑士桥的新生,Harrods百货已成长为享誉全球的购物天堂,完美象征着英式奢华,领军全球奢侈品零售业。现在,我们已经将拥有丰富历史与文化传承的哈罗德茶室带至上海市中心的历史建筑——查公馆,您可以亲自莅临、享受美妙的下午茶体验。这里的菜单由伦敦哈罗德专业糕点主厨精心设计,传统英式下午茶中融入了现代风味,并加入了互动体验,一切均以哈罗德独有的细致服务悉心呈现。