• Be responsible for the calculation, salary grade audit & recheck and timely issuing of staff salary and bonus.
负责工资的准确级别核定,计算与及时发放。
• Calculates monthly bonus amount for every dept. and prepare monthly bonus report.
负责部门效益奖金的计算与基数下发。
• Calculates and applies for trainee monthly allowance.
实习生工资的计算与申请。
• Calculates and applies for monthly supplement salary.
补发工资的计算与申请。
• Salary related work of staff transfer/departure.
员工调职/离店的相关的工资计算管理工作。
• The calculation and audit of overtime work payment and submit it for approval.
加班工资的计算审核及报批;
• Prepares deduction records.
准备扣款记录。
• Maintains and backups salary data, fills monthly payroll list.
工资数据的维护与备份,工资册的保存。
• Statistics, audit and submission of salary breakdown, salary statistics and the other related salary reports.
对工资明细表、工资汇总表、工资相关数据的统计、审核与上报。
• Other related salary issues.
工资的其他相关工作。
• Supervise each department to submit the Attendance Record on time to HR Office.
监督各部门按时提交考勤记录表。
• Be responsible for the audit of monthly attendance record and bringing it into salary calculation system.
负责每月考勤情况的审核,并将其纳入工资计算体系。
• The regular inspection and spot check of staff attendance status.
负责员工考勤的定期检查及抽查工作。
• Maintenance of employee Annual leave/sick leave etc.
员工年假、病假及其他假期的管理。
• Be responsible for the filing and keeping management of the Attendance Record of all the departments.
负责各部门考勤记录表的存档保管工作。
• Regularly spot check the Punch In/ Punch out record of the employees.
定期检查员工的上/下班刷卡纪录。
• Audit of various social insurance payment base and make confirmation with employee.
负责各项社会保险缴费基数的核定,并与员工确认社会保险基数。
• Handles employee insurance entering and transferring formalities.
办理员工参保、转移手续。
• The calculation of social insurance monthly payment and timely completion & submission of the monthly report.
负责各项社会保险月缴费的计算及月报表的按时完成与提交。
• Maintains and updates social insurance management system.
社会保险管理系统的维护。
• Supervision the achievement of collection of all social insurance required documents.
监督完成办理社保所需资料的收集汇交。
• Handle employee’s retirement formalities.
办理员工退休手续。
• Other related social insurance issues.
各项社会保险其他相关工作。
• Calculates double pay and check employee attendance record.
双薪的计算与考勤审核。
• Calculates and applies for summer allowance, offering heating allowance.
员工防暑降温费、取暖费、煤火费的计算、申请;
• Maintains good relationship with other hotel, leads hotel industry market compensation &benefit surveys, make proposals for adjustments in line with market movement.
与相关酒店建立良好联系,了解市场同行业薪酬福利状况,提供调整意见。
• Explains and offers consulting of C&B policy and regulation to employee in combination to national policy and hotel actual situation.
向员工解答有关工资、奖金、福利、保险等方面的咨询,解释酒店的有关规定。
• Analyse training needs of the hotel in general and individual departments and develop strategies which address needs. Presenting in the form of a Training Business Plan for the Director of Human Resources and other Executive Committee for review.
分析酒店总体和部门的培训需求,并开发相应的策略。向人力资源总监及其它酒店管理层成员做培训计划的演示。
• Familiarise yourself with the Artyzen HR and Training Standards, localizing where necessary.
使自己熟悉雅辰集团人力资源与培训的标准,并将之与地方政策相结合。
• Ensure effective training programs are in place for the following:
保证有效的培训项目的进行:
o Cultivation新员工入职培训;
o Hotel Policy and Procedure Training酒店政策与程序培训;
o Be an Artyzen Cultivator成为部门导师培训;
o Customer Services Training顾客服务培训;
o Technical Job Specific Training工作技能培训;
o Supervisory Skills Training主管技能培训;
o Management Development管理层开发;
o Fire, Life and Safety Training消防安全培训;
o Selling Skills销售技巧;
o Employee retraining员工的重新培训;
• Monitor the progress of the Training Plan for each department to ensure that the training objectives are being achieved.
监督部门培训计划的进行情况与结果。
• Analysis and summarize hotel training report each month and communicate with Director of Learning & Development to make sure training programme can meet hotel operation needs.
每月分析及总结酒店培训报告并与学习与发展总监沟通,确保酒店培训课程能够满足酒店运营培训需求。
• Establish the training library of books, videos, journals and audio-visual materials to assist trainers in their training programs and for staff personal development.
建立培训资料库,收集书籍、录影、等资料以协助培训员进行培训课程并为员工的自我开发创造条件。
• Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Directors, ensuring that training session plans are structured, and that training is effective.
设计、创建并实施培训课程以结合部门特殊的需求。保证培训计划的结构性和有效性。
• Attend departmental training session and critique departmental cultivators’ performance.
参加部门培训课程并评估部门导师表现。
• Use Artyzen benchmarks to monitor success of training programs and amend your efforts accordingly. E.g.: CAPS, GSI, and achievement of budget, etc.
使用雅辰衡量标准监督培训课程的成功并适时地修改。达到预算等目标。
• Assist Department cultivators in preparing and conducting departmental training and assess accordingly.
帮助部门导师准备并实施部门培训并相应地评估结果。
• Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training.
获得培训专职人员的联系网络,以帮助培训课程的实施。
• Produce monthly Training Programmes Matrix Reports for Director of Learning & Development including:
建立培训月度报告给学习与发展总监,其中包括:
o Name of participants参加者;
o Number of participants参加人数;
o Duration of the training培训的时间;
o Trainer培训者;
o Training Cost (including labour costs)培训的花费;
o Anticipated return on investment and/or training goal培训目标和预期的回报;
• Liaise with other Artyzen Learning & Development Managers to share experiences and resources.
与其他雅辰学习与发展经理交流经验和资源。
• Liaise with educational institutions conducting hospitality and training courses.
与教育机构合作实施服务业培训课程。
• Maintain current information and records of suppliers of training resources and materials.
保持更新信息并记录培训资源和资料供应商。
• Delivers briefings of all internal programmes to executive management and department directors.
为管理层和部门经理传达所有内部培训项目的简述。
• Observe in-house training and provide timely feedback and constructive suggestion to Director of Learning & Development.
旁听检查酒店培训课程,并及时向学习与发展总监提供反馈和具有建设性的意见。
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.
教练、提供咨询并纪律约束员工,提供建设性的反馈以提高表现。
• Promote and facilitate cross training to make” Multi-task and Multi-skill” come true.
提倡交叉培训实现“多任务,多技能”。
• Be responsible for company public HR WeChat platform and information publishing.
负责人力资源部微信公众平台系统及信息发布。
• Regularly communicates with staff and maintains good relations
经常地与员工沟通并保持良好的关系。
• Plan and implement staff activities, such as team building, outing etc.
负责各项员工活动的规划及实施,如团队建设、出游等。
• Handle employee benefits related issues, such as the purchasing and distribution of festival gifts, etc.
负责员工福利项目,如节假日礼物的购买与发放等。
• Take the responsibility of HR fixed asset management, including purchasing, storage, maintenance, inventory etc.
负责人力资源部固定资产管理, 包括采购、储存、维修、盘点等。
• Assist Department Director to decorate the back of house to create Artyzen culture.
协助部门总监装饰员工后区并创建雅辰文化。
• Assist directors of department to make and implement the Procedures and Polices as per management’s requirement.
协助部门总监制作并实施管理层要求的程序与政策。
• Implement Employment Satisfaction Survey as when required.
按要求进行员工满意度调查。
• Responsibility for the daily administrative work of the HR Department.
负责部门日常的行政工作。
• Responsible for the circulation of all the forms and expense reimbursement, follow them up timely.
负责人力资源部所有表单的流转、费用报销工作,及时更近流转进程。
• Responsible for the appointment, reception, arrangement and coordination of the applicants.
负责应聘人员的预约,接待和安排协调工作。
• Prepare materials for the new colleagues, hotel I.D card and name tag.
为新员工准备入职材料,员工卡和名牌。
• Opens and maintains a file for all colleagues.
建立和维护员工的档案。
• Maintains up to date personal records for all colleagues.
更新维护员工的人事记录。
• Responsible for the locker key management and distribution.
负责更衣箱钥匙的管理和分发。
• Prepare materials and prizes for various activities and awards.
为各类活动及奖项准备材料和奖品。
• Responsible for the issue and management of meal vouchers for the outside dining staff.
负责外来就餐人员的餐券发放和管理工作。
• Responsible for dealing with daily coordination of staff dormitory.
负责处理员工宿舍的日常协调工作。
• Assist HRM to organize employee satisfaction survey, analyze and feedback the survey results.
协助人力资源经理组织开展员工满意度调查,分析、反馈调查结果。
• Responsible for assisting HRM to complete the arrangement and coordination of annual physical examination and annual blood donation activities.
负责年度体检和年度献血等相关活动的安排协调工作。
• Assist HRM in dealing with employee conflicts, resolving employee complaints and labor disputes.
协助人力资源经理处理员工冲突,解决员工投诉和劳动纠纷。
• Assists in the communication flow to all hotel staff through notice board, newsletter, bulletin and direct communication with staff regarding Personnel Policies and Hotel rules and regulations.
通过员工布告栏,信函或直接联系等方式,向员工宣传好人事制度和酒店规章。
• Offer any kind of help and suggestions to all concerned in dealing with personnel and training related matters.
在处理人事和培训相关事宜时,为有关各方提供各种帮助和建议。
• Participate in the construction of corporate culture, manage and optimize the hotel's employee relationship management system, and create a working environment and atmosphere in line with corporate culture.
参与企业文化建设工作,管理和优化酒店的员工关系管理体系,营造符合企业文化的员工工作环境和氛围。
• Complete other tasks assigned by HRM.
完成人力资源经理交代的其他任务。
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