· Develop L&D policies as required.
根据要求制定学习与发展政策。
· Develop Job Descriptions of training team.
制定培训团队的职位说明。
· Develop and monitor annual and monthly training budget.
制定并监控年度及月度培训预算。
· Conduct needs analysis with department managers to assess specific learning needs.
与部门经理合作进行需求分析,确定学习需求。
· Conduct training programs such as Orientation, English training, customer service programs, supervisory and management skills programs, and other components of the LHI Learning & Development Framework as necessary.
根据需要开展各项培训课程,如入职培训、英语培训、客户服务培训、管理技能培训及朗廷酒店集团学习与发展框架中的其他培训项目。
· Coordinate training programs with external consultants such as beauty make-up class, grooming class, fire safety training, first aid class, hygiene class, etc.
与外方顾问协调化妆、仪容仪表、防火安全、急救、卫生等培训项目。
· Evaluate training effectiveness by conducting training audits and produce audit reports for management review.
通过审核评估培训效果,制作审核报告交管理层审阅。
· Develop Departmental Trainers System by conducting Train-the-trainer program, monthly training plan and report system, etc.
通过培训员培训、月度培训计划和报告系统等发展部门培训员系统。
· Conduct monthly departmental trainer meeting.
组织每月部门培训员会议。
· Sit-in departmental training sessions and give feedback to departmental trainers.
旁听部门培训并向部门培训员提供反馈。
· Develop and monitor Best Trainer Award system.
发展和监控培训员奖励系统。
· Monitor and oversee all departmental learning programs including, Departmental Orientation, FLHSS (Fire Life Health Safe Security), etc
监督和管理所有部门学习项目,包括部门入职、防火、生命健康、安保培训等。
· Develop and present Annual and Monthly Training Plan and Calendar.
制定出台年度和月度培训计划和日程安排。
· Recruit and monitor student trainees and management trainees according to annual plan.
根据年度计划招聘并监督学校实习生及管理实习生。
· Conduct monthly trainee meeting.
组织每月实习生会议。
· Monitor and control training resources.
监管培训资源。
· Track, input and maintain all individual colleague learning & development records within HRMIS System.
在人力资源管理信息系统内跟踪、录入及管理所有员工的学习与发展记录。
· Maintenance of attendance records and other documentation related to the Learning & Development efforts.
维护与学习和发展活动有关的考勤记录和其他文件。
· Maintain creative training notice boards.
管理培训告示板,保证其内容新颖。
· Observe and appraise colleague performance during sessions, providing feedback to management which would facilitate improvements in accordance to LHI standards with regard to product and performance.
评估员工在各阶段的表现并向管理层反馈,以促进产品和绩效按朗廷酒店集团的标准不断得以提高和完善。
· Support all efforts to enliven our Company’s Mission, Guiding Principles and Legendary Quality Experiences throughout the hotel leading by example and serving as a role model.
支持酒店内一切以实例和楷模活化公司远景、指导方针及传奇优质体验的尝试
· Ensure security and confidentiality of all information throughout the hotel.
保证酒店所有信息机密安全。
· Plan and conduct meetings with EXCO members, department managers, departmental trainers and rest of colleagues to review performance trends, develop action plans and give recognition.
组织会议,与行政委员会委员、部门经理、部门培训员及其他员工研究业绩走向、制定行动方案并给予肯定。
·Perform any duties as assigned by the management deemed necessary.
执行任何管理层委托的工作。
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As the wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group encompasses a family of distinctive hotels under The Langham Hotels and Resorts and Cordis Hotels brands. The Group takes its name from the legendary Langham in London which was widely recognized as Europe's first Grand Hotel. For over 150 years, this flagship hotel has represented sophisticated and gracious hospitality, a philosophy that reflects elegance in design, innovation in hospitality, sincere service and captivation of the senses across all properties.作为鹰君集团有限公司的全资控股子公司,朗廷酒店集团旗下拥有一系列分属于朗廷酒店及度假酒店和康得思品牌的酒店。集团的名字源于传奇的伦敦朗廷酒店,该酒店为欧洲首家奢华酒店,逾150年來一直是奢华住宿及卓越服务的典范。集团旗下酒店至今仍秉承伦敦朗廷酒店的传统,设计典雅高贵,挚诚待客,致力推陈出新,务求缔造令人眼前一亮的住宿体验。Launched globally in 2015, the Cordis brand derives its name from the Latin term meaning "heart." The brand's concept focuses on delivering heartfelt service and authentic local experience. Until now, there have been 4 Cordis hotels distributed in Beijing, Shanghai, Foshan and Ningbo.朗廷酒店集团于2015年在全球推出“康得思”品牌,该品牌英文名在拉丁文中译为“心”,旨在致力为宾客提供恪守挚心的服务和纯正的本土体验。目前中国大陆区已开业的康得思酒店分布在北京、上海、佛山和宁波四个城市。Cordis, Xuzhou is a prestigious development project located at the China Merchants Xuzhou Center. It is a situated in the core financial hub of the New City District, Xuzhou. The hotel is the fifth Cordis in Greater China after Hong Kong, Shanghai, Beijing, and Ningbo. Additionally, it is the first hotel opened by the Langham Hospitality Group in Jiangsu Province.Cordis, Xuzhou, Open in the 31,Aug 2023, boasts a total area of 26,000 square meters and has 269 guest rooms and suites. It features an outpost of the renowned Hong Kong Michelin-starred Cantonese restaurant Ming Court, Cordis Children’s Camp, banquet facilities with a capacity of 1,000 people, Gym, indoor pool, spa and other high-end services.徐州伊敦康得思酒店坐落于招商徐州中心,是徐州新城区核心板块金融集聚区的重点发展项目,也是康得思品牌继香港、上海、北京、宁波后,在大中华区开设的第五家酒店,同时也是朗廷酒店集团于江苏省开设的第一家酒店。徐州伊敦康得思酒店毗邻徐州市行政中心,大龙湖,交通便捷,酒店于2023年08月31日开业,总体量2.6万平方米,拥有269间客房,包括享誉业界的米其林星级粤菜食府明阁的姊妹餐厅——明阁,康得思儿童天地,多功能豪华无柱宴会厅,健身房、室内泳池、水疗中心等高端服务配套。在朗廷品牌诞生158周年之际,进驻徐州这一战略布局是朗廷酒店集团的又一里程碑,届时集团将会把康得思品牌挚心服务的宗旨注入徐州伊敦康得思酒店当中,立志将其打造为徐州酒店行业的新标杆.The whole Dalong Lake scenic spot can be panoramic view from the hotel position. The hotel is conveniently located in downtown Xuzhou in 15 minutes by subway Line 2 and 20 minutes by bus to Xuzhou Railway Station, seamlessly connects you to all major destinations from this vibrant city.站在酒店内,整个大龙湖风景区可尽收眼底。酒店交通便利,乘坐地铁2号线,15分钟即可到达徐州市中心,乘车20分钟可到达徐州高铁站,是商务、会议和休闲旅客的理想选择。