收藏 
微信
举报
· Assist guests with all inquiries, both hotel and non-hotel related
协助客人各种与酒店相关或无关的问询
· Conduct effective shift briefings to ensure hotel activities and operational requirements are known
进行有效的交接班说明工作，以明确酒店活动和运营要求
· Maintain detailed knowledge of the activities of the day and alert to any potential problems
详细了解当日活动情况并留意各种潜在问题
· Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events
详细了解所在城市和地区的情况，包括去往主要地点的路线、以及关于餐馆、剧场、商场、电影院、体育场馆、娱乐设施、银行、领事馆、交通系统和特殊活动的信息
· Maintain adequate supplies of forms, brochures and ensure they are presented in line with hotel standards
保证供应足够的表格和手册，并确保其质量达到酒店标准
· Consult Log Book for information/request left by outgoing shift
查阅交班人员的工作日志，寻找相关信息和要求
· Manage all incoming guest mail, messages, telexes, facsimiles and special deliveries, in accordance with policy
按照相关政策，对发给客人的信件、留言、电传、传真和特快专递进行管理
· Manage outgoing guest mail, courier services, postage of parcels and freighting as directed by guests
按照客人的要求，对客人寄出的邮件、通过信使服务寄送的信件、 包裹的邮资和货运进行管理
· Maintain order and security of guest keys and other selected keys kept in Front Office, ensuring key issue policy is followed
遵守钥匙管理政策，保证客人的钥匙及其它存放在前厅部的的钥匙的安全与有序管理
· Receive telephone calls and take messages for guests who are out, in accordance with hotel policy
依照酒店政策，替外出的客人接听电话和留言
· Record incoming registered mail, telegram, parcel, telex in appropriate file
在相应的档案上对寄给客人的挂号信、电报、包裹和电传进行记录
· Night staff check mail, message of expected guests against the system/computer and expected arrivals
夜岗人员按照电脑系统和预抵房记录对预抵客人的邮件和留言进行查收
· Prepare efficient work schedule for Bell staff, arranging holidays and vacations, taking into consideration projected occupancy and forecasts and any large group movements, especially those with early or late arrivals and departures
在考虑入住情况预测以及大规模的团组活动，特别是关于提前或延迟到达及离店的情况的前提下，为行李服务部员工准备高效的工作计划，安排节日和假日
语言能力：英语-良好
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
酒店业--国际高端酒店/5星级
100-499人
国有企业
As the wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group encompasses a family of distinctive hotels under The Langham Hotels and Resorts and Cordis Hotels brands. The Group takes its name from the legendary Langham in London which was widely recognized as Europe's first Grand Hotel. For over 150 years, this flagship hotel has represented sophisticated and gracious hospitality, a philosophy that reflects elegance in design, innovation in hospitality, sincere service and captivation of the senses across all properties.作为鹰君集团有限公司的全资控股子公司，朗廷酒店集团旗下拥有一系列分属于朗廷酒店及度假酒店和康得思品牌的酒店。集团的名字源于传奇的伦敦朗廷酒店，该酒店为欧洲首家奢华酒店，逾150年來一直是奢华住宿及卓越服务的典范。集团旗下酒店至今仍秉承伦敦朗廷酒店的传统，设计典雅高贵，挚诚待客，致力推陈出新，务求缔造令人眼前一亮的住宿体验。Launched globally in 2015, the Cordis brand derives its name from the Latin term meaning "heart." The brand's concept focuses on delivering heartfelt service and authentic local experience. Until now, there have been 4 Cordis hotels distributed in Beijing, Shanghai, Foshan and Ningbo.朗廷酒店集团于2015年在全球推出“康得思”品牌，该品牌英文名在拉丁文中译为“心”，旨在致力为宾客提供恪守挚心的服务和纯正的本土体验。目前中国大陆区已开业的康得思酒店分布在北京、上海、佛山和宁波四个城市。Cordis, Xuzhou is a prestigious development project located at the China Merchants Xuzhou Center. It is a situated in the core financial hub of the New City District, Xuzhou. The hotel is the fifth Cordis in Greater China after Hong Kong, Shanghai, Beijing, and Ningbo. Additionally, it is the first hotel opened by the Langham Hospitality Group in Jiangsu Province.Cordis, Xuzhou, Open in the 31,Aug 2023, boasts a total area of 26,000 square meters and has 269 guest rooms and suites. It features an outpost of the renowned Hong Kong Michelin-starred Cantonese restaurant Ming Court, Cordis Children’s Camp, banquet facilities with a capacity of 1,000 people, Gym, indoor pool, spa and other high-end services.徐州伊敦康得思酒店坐落于招商徐州中心，是徐州新城区核心板块金融集聚区的重点发展项目，也是康得思品牌继香港、上海、北京、宁波后，在大中华区开设的第五家酒店，同时也是朗廷酒店集团于江苏省开设的第一家酒店。徐州伊敦康得思酒店毗邻徐州市行政中心，大龙湖，交通便捷，酒店于2023年08月31日开业，总体量2.6万平方米，拥有269间客房，包括享誉业界的米其林星级粤菜食府明阁的姊妹餐厅——明阁，康得思儿童天地，多功能豪华无柱宴会厅，健身房、室内泳池、水疗中心等高端服务配套。在朗廷品牌诞生158周年之际，进驻徐州这一战略布局是朗廷酒店集团的又一里程碑，届时集团将会把康得思品牌挚心服务的宗旨注入徐州伊敦康得思酒店当中，立志将其打造为徐州酒店行业的新标杆.The whole Dalong Lake scenic spot can be panoramic view from the hotel position. The hotel is conveniently located in downtown Xuzhou in 15 minutes by subway Line 2 and 20 minutes by bus to Xuzhou Railway Station, seamlessly connects you to all major destinations from this vibrant city.站在酒店内，整个大龙湖风景区可尽收眼底。酒店交通便利，乘坐地铁2号线，15分钟即可到达徐州市中心，乘车20分钟可到达徐州高铁站，是商务、会议和休闲旅客的理想选择。
