Your day to day 日常职责
·In the absence of a Manager,conducts shift briefings to ensure hotel activities and operationalrequirements are known
·在经理缺席时主持交接班说明会,确保员工了解酒店的活动和运营的要求。
·Endeavour to resolve allcomplaints during shift and logs all complaints in log book for further followup
·在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。
·Supervise cash handling andbanking procedures
·监督现金的处理和存放程序。
·Prepare daily banking and cashflow reports
·编制每日存款和流动资金报告。
·Establish and instruct staff incash security procedures
·制定并指导员工执行现金安全制度。
·Deal with irregular payments
·处理异常的付款情况。
Required Skills 技能要求
·Demonstrated ability tointeract with customers, employees and third parties that reflects highly onthe hotel, the brand and the Company.
·完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
·Alcohol awareness certificationand/or food service permit or valid health/food handler card as required bylocal government agency.
·持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
·Problem solving and trainingabilities.
·具有解决问题和培训的能力