宾客关系主任 Guest ReIations Officer
6千-6.5千
停止招聘
发布于 07-01
宾客关系主任 Guest ReIations Officer
6千-6.5千
上海-浦东新区 | 1年以上 | 大专 | 招1人
停止招聘
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职位福利
职位描述

Your day to day 日常职责

  1.Check daily guestarrival report(GAR report) to get member guest’s preference and request,and arranged for them before check in.

   每天查看会员抵达报告,了解会员客人的喜好及需求,并根据会员客人的喜好及需求在抵店前妥善安排好。

  2.Inspects all VIP rooms prior to arrival.

   在贵宾到达前对贵宾房进行检查。

  3.IHG Rewards Club/Intercontinental Ambassador and regular guest welcome letters.

   向IHG优悦会会员/洲际大使和常客致欢迎信。

  4.Solicitation of IHG RewardsClub/Intercontinental Ambassador applications

   发展IHG优悦会会员/洲际大使。

  5.Attending to special requestsby guests

   回应客人提出的特别要求。

What we need from you 我们需要你具备

  1.Communication skills areutilized a significant amount of time when interacting with others;demonstrated ability to interact with customers, employees and third partiesthat reflects highly on the hotel, the brand and the Company.

   拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力

  2.Proficient in the use ofMicrosoft Office and Front Office System.

   熟练使用微软办公软件和前台系统

  3.1 years experience in front office / guest services operations,including supervisory experience at a hotel of similar size and complexity, oran equivalent combination of education and experience. 

   拥有1年前厅或宾客服务工作经验,包括在相似规模和复杂程度的酒店的经验,或与此相当的教育和相关工作经验结合的背景。

其他要求
语言能力:英语-良好
计算机能力:熟练
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公司地址
前滩大道199弄9号
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职位联系人
Bonnie Liu
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人力资源主管

Bonnie Liu · 人力资源主管

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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国有企业
    企业性质
Located in the heart of Qiantan area, one of Shanghai's most attractive central businessdistricts, Kimpton Qiantan is within walking distance of Qiantan Leisure Park, Taikoo Li, OrientalSports Center and other commercial and leisure centers, making it the preferred choice forhigh-end business events, private parties and leisure trips. Square City is located in Qiantaninternational business district, invested and developed by Lujiazui Group, designed by theworld-famous architectural firm KPF. The construction started in 2018, and it is built into abrand new urban complex including office, commercial and hotel. 上海金普顿前滩酒店坐落于上海极具吸引力之一的中央商务区前滩核心区域——四方城,步行可达前滩休闲公园、前滩太古里、东方体育中心等商业休闲中心,为高端商务活动,私人聚会及休闲出行的首选。前滩四方城居于前滩国际商务区,由陆家嘴集团投资开发、世界著名建筑事务所KPF设计,于2018年开工建设,打造成包含办公、商业、酒店的全新城市综合体。Kimpton Qiantan Shanghai blends chic Parisian and modern Shanghai design and presents awriter's residence with the poetry of curated art, a space of luxury without attitude and withpure comfort. Kimpton Qiantan Shanghai has 143 rooms, one restaurant, four bars and multipleevent venues that cater to a variety of needs. The rooftop heated infinity pool, creative diningexperience and healthy lifestyle make Kimpton Qiantan the perfect place to be inspired. Avibrant social hub to connect. 上海金普顿前滩酒店融合了上海与巴黎的经典元素,叙述着作家的居所,一个奢而不骄、惬意自在的空间。酒店共设有143间客房,一间餐厅及四间酒吧,更有丰富的活动场地满足多种会议需求。屋顶露天无边恒温泳池为宾客打造了别有天地的放松空间。创意餐饮与健康生活方式巧妙结合,使这里成为一个不断激发灵感的居所,更是一个充满活力的时髦社交中心。
前滩大道199弄9号
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