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·       Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
在餐厅的前部迎接所有宾客和有可能的宾客，确保完成以下工作：
o   Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
确保在开始营业前餐厅准备就绪，侍应生和餐桌服务员都遵守开始营业规范。
o   Ensure restaurant operating equipment is clean and in working order
确保餐厅运营设备的清洁并正常工作。
o   Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
按照酒店的规定保持工服和个人仪表的高标准。
o   Welcoming guests to the Restaurant, by using the Restaurant name
迎客人光临餐厅，使用餐厅的名称。
o   Inquiring if they have a reservation and noting it in the reservation book if they do
询问客人是否有预订，如有预定在预订册上做记录。
o   Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
为客人登记预订并注有用餐喜好，如客人没有预订则在预订册上记录。
o   Being attentive to guest requests
周到的满足客人要求。
 
·       Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
陪同客人前往喜欢的餐台或预订的餐台，按餐厅标准安排客人就坐。
·       Take telephone bookings and document in the Reservation book according to restaurant standards
接听电话订位并按餐厅的规范在预订冊上记录。
·       Train wait staff and bus staff in hostess standards
按领位员的标准培训员工。
·       Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
周到的为客人服务，并尽可能解决客人的投诉，向上级领到报告所有事件。
·       Maintain responsibility of cleanliness of hostess stations
保持迎宾台的清洁。
·       Maintain responsibility of cleanliness of all menus and drink menus
保持所有菜单和饮料单的清洁。
·       Assist with beverage service
协助饮料服务。
·       Assist with food service
协助食品服务。
·       Maintain detailed knowledge of menu, including daily specials
对菜单有具体的了解，包括每日特价。
·       Ensure tables are cleared quietly and efficiently
确保迅速且高效的清理餐桌。
·       Carry food and beverage trays in a safe manner to minimize breakages
安全的举餐盘使破损将到最低。
·       Complete dockets accurately and clearly
准确和清楚的填写收据。
·       Maintain current information on all general activities of the hotel
了解当前酒店所有的活动。

雄安朗悦voco酒店位于雄安新区荣东片区的金湖未来城，由河北建投雄安建设开发有限公司出资成立，是金湖未来城的重要组成部分。作为洲际酒店集团旗下的全新高端品牌，voco酒店自2018年于英国创立至今，短短5年就已斩获多项大奖，在业界备受赞誉。雄安朗悦voco酒店作为京津冀第一家voco品牌，将“妙趣横生”、“贴心可靠”进行到底。