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【岗位职责】
1、协助宾客提拉行李及行李寄存服务。
2、为有需要的宾客提供委托代办服务。下雨天为宾客提供雨伞租借服务。
3、确保交班本上记录的每一件事情都已经落实。
4、确保所接收的行李和包裹的安全,并存放在合适的地方。
5、事先检查所有抵达和离店团队的分房名单。
6、记录未完成的工作交给下一个班次。
7、管理行李房,确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。
【岗位要求】
1、高中学历或同等文化程度。具有1年以上从事前厅服务工作经历。
2、工作认真、作风细致、吃苦耐劳、反应灵活。
3、能进行英语日常会话,开展对客服务。
北京东方茂酒店坐落于北京城中心,紫禁城以北。东接簋街餐饮美食、西连后海休闲娱乐,步行可达雍和宫、国子监、南锣鼓巷、什刹海、王府井大街等著名景点。距东直门机场快线车站仅15分钟。酒店拥有自助早餐厅、大堂吧、自然采光多功能会议室及无柱宴会厅,酒店以专业服务品质为商务游客和休闲旅客打造绝佳的下榻之选;酒店带给您的不仅是一次地点的转移,更能为您提供一次发现未知、开拓新视野的机会 - ”用心感受,身之所在“。Welcome to Ming Yue Oriental Hotel Beijing - a luxuryhotel superbly located in the heart of the city, a 10-minute taxi ride to thefamous Forbidden City. Whether you are travelling for business orleisure, you will appreciate being situated in the center of city’s most excitingdining, shopping and entertainment venues, with the renown food street “GuiJie”on the east, Houhai, Shi Cha Hai on the west and a short stroll away from thepopular local tourist attractions, such as the Lama Temple, Nan Luo Gu Xiang andWangfujing shopping street. The Airport Express Dongzhimen station is a mere 15minutes walking distance to the hotel.Enjoy our quality facilities during your stay, whetherit’s savouring a delicious meal at the Chinese seafood restaurant or theWestern all-day dinning, or unwind at the stylish Lobby Bar. Our versatileconference facilities and signatures offer a comprehensive set of initiativesdesigned to deliver streamlined and successful events.It is a chance to experience a newplace and a chance to discover the unknown; It is a reflection of our selves,of others and a contribution to a higher quality of life.酒店公开面试时间:周一至周五9:00-16:30.请您携带个人一寸彩色近照、中英文简历和身份证到人力资源部参加面试,我们期待您的加入!Interviewing open time: Every Monday to Friday 9:00AM-16:30PM. Please carry one-inch colour photo, bilingual CVs and ID Card to Human Resource department for interviewing. We are looking forward to your joinging!酒店地址:北京市东城区交道口东大街101号(东直门内大街西侧)地铁路线:地铁5号线北新桥站出A/D口向西300米;公交路线:107/612/635交道口东下车,104/108/113/127/758/特11交道口南下车, 124小经厂下车,106/116/684北新桥路口南下车,13/117北新桥路口北下车Address: No.101, Jiao Dao Kou East Street, Dongcheng District, BeijingRoute: Subway Line 5 Bei Xin Qiao Station, From A/D exit and along the road to the west 300 meters. Bus: 107/612/635/104/108/113/127/758/特11/124/106/116/684/13/117