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1.协助酒店高级管理层负责整个饭店的运作。
2.收集对客服务过程中所产生的的问题信息。
3.大堂副理在前厅部经理的直接领导下,在当班期间负责整个酒店的正常运作。
4.负责处理宾客的问题和投诉。
5.负责重要宾客的引领工作。
6.进行整个酒店的安全和日常的设备检查工作。
7.解决当班期间发生的安全问题。
8.向其他班次协调交班记录上需要沟通的事项。
岗位要求
1.有同岗位工作经验1年以上。
2.能用流利的英语从事前台工作。
3.形象气质佳,仪表端庄。
4.精通电脑操作。
北京东方茂酒店坐落于北京城中心,紫禁城以北。东接簋街餐饮美食、西连后海休闲娱乐,步行可达雍和宫、国子监、南锣鼓巷、什刹海、王府井大街等著名景点。距东直门机场快线车站仅15分钟。酒店拥有自助早餐厅、大堂吧、自然采光多功能会议室及无柱宴会厅,酒店以专业服务品质为商务游客和休闲旅客打造绝佳的下榻之选;酒店带给您的不仅是一次地点的转移,更能为您提供一次发现未知、开拓新视野的机会 - ”用心感受,身之所在“。Welcome to Ming Yue Oriental Hotel Beijing - a luxuryhotel superbly located in the heart of the city, a 10-minute taxi ride to thefamous Forbidden City. Whether you are travelling for business orleisure, you will appreciate being situated in the center of city’s most excitingdining, shopping and entertainment venues, with the renown food street “GuiJie”on the east, Houhai, Shi Cha Hai on the west and a short stroll away from thepopular local tourist attractions, such as the Lama Temple, Nan Luo Gu Xiang andWangfujing shopping street. The Airport Express Dongzhimen station is a mere 15minutes walking distance to the hotel.Enjoy our quality facilities during your stay, whetherit’s savouring a delicious meal at the Chinese seafood restaurant or theWestern all-day dinning, or unwind at the stylish Lobby Bar. Our versatileconference facilities and signatures offer a comprehensive set of initiativesdesigned to deliver streamlined and successful events.It is a chance to experience a newplace and a chance to discover the unknown; It is a reflection of our selves,of others and a contribution to a higher quality of life.酒店公开面试时间:周一至周五9:00-16:30.请您携带个人一寸彩色近照、中英文简历和身份证到人力资源部参加面试,我们期待您的加入!Interviewing open time: Every Monday to Friday 9:00AM-16:30PM. Please carry one-inch colour photo, bilingual CVs and ID Card to Human Resource department for interviewing. We are looking forward to your joinging!酒店地址:北京市东城区交道口东大街101号(东直门内大街西侧)地铁路线:地铁5号线北新桥站出A/D口向西300米;公交路线:107/612/635交道口东下车,104/108/113/127/758/特11交道口南下车, 124小经厂下车,106/116/684北新桥路口南下车,13/117北新桥路口北下车Address: No.101, Jiao Dao Kou East Street, Dongcheng District, BeijingRoute: Subway Line 5 Bei Xin Qiao Station, From A/D exit and along the road to the west 300 meters. Bus: 107/612/635/104/108/113/127/758/特11/124/106/116/684/13/117