-Responsible for theservice operation in assigned area
-Reporting toRestaurant Manager
-Fully in charged forall service quality standards in the assigned area.
-Proper planning,scheduling and assigning staff taking in consideration their capability
-Welcoming of guestsand checking on their satisfaction during meal times
-Assist in conductingthe daily menu presentation
-Supporting of aprofessional and sales orientated F&B Service
-Ensuring the correcthandling of all products, materials and equipment
-Ensuring absolutecleanliness and order in accordance with PH rules
-Making sure serviceprocedures are followed according to standards (e.g. menus, decoration)
-Organization andexecution of F&B related ship functions and special events
-Orientation andtraining of all employees according to training plans.
-Ensuring staff isknowledgeable on all food & beverage offerings
-All assignedpaperwork is completed in the timely manner
-Responsible for guestsatisfaction, and to report all guest related issues reported to RestaurantManager immediately.
-Taking care ofreservation and seating when instructed
-Professional andefficient communication with the Executive Chef and the Galley team
-Administrationassigned duties
-Scheduling allrestaurant staff
-Monitoring Time &Attendance system and taking necessary action if needed.
-Monthly inventory,durable order
-Guest allergies andspecial needs
-Restaurant pestmanagement logs, and PH related conducting of inspections and record keeping
-Scheduling andconducting of training in accordance with VOC standards and operational needs.
-Guest attendance,cruise and maintenance report
-Management andmotivation of the assigned service crew
-Supervision andmotivation of restaurant team
-Planning andfacilitating Food & Beverage training
-Evaluating employeeson a regular and planed bases
-Developing andCoaching employees
-Responsible for cost control and adherenceto set budgets in assigned area
-All Restaurantrelated cost control in accordance to the budget
-Conduction of stocktakes; inventory according to company procedures
-Breakage preventionplan, education of employees
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维京游轮1997年,来自挪威的托尔斯泰•哈根(Torstein Hagen)凭借4艘河轮在俄罗斯内河鸣笛首航,创立了维京游轮(Viking Cruises)。以“维京”为名,寄托着Tor对维京祖先勇于探险,并以精湛的造船工艺成为一代远航先锋的敬佩,同时也承载了他创业的愿景——为充满好奇心的旅客带来以目的地为核心、沉浸于当地文化的“雅奢智旅”。如今,维京游轮拥有80余艘河轮,9艘海轮,2艘探险游轮,航线遍布世界7大洲,是国际游轮业内的中小型游轮代表品牌。公司的运营总部设于瑞士巴塞尔,并在美国洛杉矶、英国伦敦、澳大利亚悉尼、中国上海及北京设有分公司及办事处。2016年,维京游轮正式进军中国市场,开启了首个以中文服务运营的欧洲内河游轮之旅。除了语言,整个宾客体验──包括客房设施、船上餐饮、岸上行程等,都以中国旅客的习惯及偏好定制,让他们从此有了“探享”欧洲的新方式——一种更优雅舒适、更深入当地人文的“雅奢”欧洲之旅。随着我们的移动精品酒店——维京长船,您旅途中的“家外之家”,感受随波而至的原味欧洲。创立25年 不断创新1997 成立伊始,公司购买了四艘游轮,开始在俄罗斯经营内河航游业务。2000 公司收购了欧洲的KD河轮公司,获得了欧洲主要城市的优质停靠位,并进军美国, 在加利福尼 亚州洛杉矶设立了美国总部。2008 公司又分别进入了英国、澳大利亚和新西兰市场,并迅速发展成为全球化内河游轮的 知名品牌。2012 推出了全新的维京长船®(Viking Longship®),这项专利的设计可以灵活的适应河道的水位 变化,带领宾客深入目的地。2015 维京游轮正式开启了海轮业务,并迅速成长为小型高端海上游轮领域的优秀企业, 荣获多项业界大奖。2016 维京游轮推出专为中国客人量身定制的欧洲内河游轮产品,日程安排涵盖经典的景点游览和 维京专属的文化体验项目,令游客可深入探索目的地的独特魅力。2020 维京游轮发布全新探险游轮,带领宾客舒适探游两极地区。2021 携手招商蛇口推出由业内首艘中国籍豪华游轮“招商伊敦号”执航的 第一条中国沿海游轮航线“中国海岸人文之旅”,于10月1日首航,带领宾客以新视角 “文游”中国海岸。