• 带薪年假
• 岗位晋升
• 员工生日礼物
• 包吃包住
• 节日礼物
• 管理规范
• 人性化管理
• 领导好
• 技能培训
• 五险一金

1.Regularly train the associates of the
department, continuously improve service skills and business level, and do a
good job of monthly attendance and schedule.
定期培训本部门员工，不断提高服务技能和业务水平，做好每月考勤、排班表。
2.Observe the operation of each region,
constantly patrol each post, and be able to deal with emergencies in a timely
manner. 
观察各区域的运作情况，不断巡视各个岗位，能够在有突发事件发生时，可以及时处理。
3.Pay attention to the service courtesy and
work discipline of the delivery associates, and require polite language and
compliance with the company's rules and regulations. 
抓好送餐员的服务礼貌和工作纪律，要求讲礼貌用语和遵守公司的各项规章制度。
4.Timely deal with guest complaints and
work communication problems between associates, and reasonably mediate all
problems in the work.
及时处理客人投诉和员工之间的工作沟通问题，合理调解工作中的一切问题。
5.Check the operation of each region at any
time, make its work meet the standards, and conscientiously implement the
departmental reward and punishment regulations in the process, so that the
rewards and punishments are clearly distinguished.
随时检查各区域的运作情况，使之各项工作达到标准，并在过程中认真执行部门奖罚条例，做到奖罚分明。
7.Do a good job of communication and
coordination between various departments, take the initiative to solve
problems, and timely reflect problems to the department manager. 
做好各部门之间的沟通和协调，主动解决问题，并及时将问题反映给部门经理。
8.Check the preparation work of each area
and the grooming of associates, and correct them immediately if they are not
qualified or do not meet the regulations. 
检查各区域的准备工作和员工的仪容仪表，不合格或不符合规定的要马上指正。
12.Carefully record the daily production
situation, as well as the situation of cooperation with the department, for abnormal
things to be particularly recorded, before the end of the day to hand over the
documents to the F&B manager. 
认真记录好每天的出品情况，以及和部门配合的情况，对于异常的事情要特别记录清楚，下班前将单据交予餐饮部经理。
13.Ensure to control the HOE breakage and
management.
确保控制运营物品的破损和管控。
岗位要求
1. More than 1 year working experience in
the same position is preferred. 
1年以上同岗位工作经验者优先考虑。
2. familiar with the hotel's customer
service requirements. 
熟悉掌握酒店对客服务的要求。
3. professional and responsible, civilized
behavior. 
有事业心和责任感，行为举止文明礼貌。
4.Good interpersonal, communication
and organizational skills.






















































具备良好的人际关系、沟通和组织能力。

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