Job Description 职位简介 
 Take in charge of all works related to security department, Responsible for all matters that related to 
the property, employee and safety of the residents.
全面管理保安部工作，负责与保卫公寓的财产、员工和宾客安全有关的一切事务。
Major Responsibility 主要工作职责
 Ensure that the policies and procedures of the Security Department and "crisis management" 
developed by the Ascott Group are fully implemented. Update according to the situation. 
确保雅诗阁集团所制定的保安部及《危机管理》的政策及程序完全落实，并结合本物业的实际情况进
行必要的补充及完善。
 Responsible for the safety matters, including property security, lost and found, key distribution, fire 
safety, and to ensure the implementation of various safety measures.
全面负责公寓的安全工作，包括物业安全、财务丢失、钥匙分配、消防安全等，确保各项安全措施的
执行。
 Conduct the formulation and implementation of the company's management system, working 
procedures, as well as various aspects of security matters and emergency plan on fire control.
负责制定和落实公司的各项管理制度、工作程序以及各项安全﹑消防方面的应急预案。
 Conduct formulating the annually security and fire control plan, and the budget of the department. 
负责制定治安﹑消防的年度工作计划，及部门各项费用的年度预算。
 Responsible for the security of VIP guests and security work for important events.
负责重要宾客或重要的活动及重点部位的安全保卫工作。
 Establish a good relationship with the guests, handle the complaints properly.
与宾客建立良好的关系，妥善处理投诉。
 Conduct investigation for the activities which related to fire control, accident, injury, damage, 
intimidation, traffic accidents and other incidents. Identify the suspect object in a timely manner, 
prevent accidents.
负责对发生在物业内的涉及到消防、意外事故、受伤、损害、恐吓、交通事故等事件进行调查，及时
找出嫌疑对象或提早预防可能出现的意外事故。
 When the accidents occur, assist senior management to investigate and take actions promptly, 
report to the management authorities of the investigation results and process.
当公司发生火灾或各类案件时，协助高层管理人员积极展开调查，及时采取措施，并及时向管理当局
报告调查和处理的情况。 Conduct the training the information of "fire, theft, anti-sabotage, explosion-proof, anti-burst 
accident," responsible for the safety of all department employees.
负责组织开展以“防火、防盗、防破坏、防爆、防突发事故”的“五防”为内容的安全、法制知识的培
训，及负责所有部门员工的各项安全管理工作。
 Assist and supervise the safety management of the relevant departments of the company, work 
together with the person in charge of the security work of various departments. 
协助和督促公司相关部门的各项安全管理工作，与各部门负责人就安全防护工作保持联络，使物业和
谐运转。
 Learn from the opinions and suggestions of all aspects of security for property, and make 
improvements. 
及时汲取各方面对于物业安全的意见和建议，并积极改进。
 Collect all the information about fire safety equipment and the information of devices protection.
关注搜集所有关于消防的安全设备、保护装置的信息。
 Maintain good relationship with local police, fire control department, and the relevant government 
departments and to establish good reputation of the property.
与物业所在社区的公安、消防和政府有关部门保持良好的联系，建立物业的良好声誉。
 Know well of the staff in a timely manner, to identify and solve problems.
及时了解员工动态，发现并解决问题。
 Selection and training of potential employees.
选拔和培养有潜质的员工。
 Take shifts on MODS. 
定期担任物业值班经理。
 In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and 
policies, pay attention to energy conservation and the safe operation in daily work.
遵守集团的环境健康安全方针政策，日常工作中注意节能和安全操作。
 Other tasks assigned.
领导交办的其他工作。
Requirements 资质需求
 College degree above or equivalent degrees is essential;
大专或同等以上学历；
 Minimum of 5 years management experience at service apartment/ branding hotels, security
training experience is preferred;
有 5 年以上服务公寓/星级酒店相关管理工作经验，接受过酒店保安培训者优先考虑；
 Certain English language ability is preferred;
有一定的英文听/说/读/写能力者优先考虑；
 Know well of the job-related knowledge such as security, guard, and some legal knowledge;
掌握并熟悉有关安全、保卫、侦破、消防等职务知识，有一定的法律知识；
 Good language organization skills, communication skills, and management capabilities, and can 
deal with emergencies;
具有良好的语言组织能力、沟通能力和管理能力，且具有处理突发事件的能力；
 Great sense of responsibility, honest, positive attitude;
富有工作责任心，诚实可靠，态度积极；
 Clear-headed; Efficient; Good appearance; Energetic;
头脑清醒，办事敏捷，品貌端正，精力充沛；
 Familiar with EXCEL, WORD, PowerPoint、Outlook;
熟练使用电脑，熟悉 Microsoft Office 软件（例如：Word、Excel、PowerPoint、Outlook 等）；
 Be able to work under pressure.
能承受工作压力

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