岗位职责:
1.Strictly implement food hygiene and safety to ensure that relevant operations comply with the standards and requirements of the local government and DMH (applicable to F&B department and other food-related departments)
严格执行食品卫生安全，确保相关操作符合当地政府及钓美集团的标准和要求（适用于餐饮部及其他与食品相关的部门）
2.Strictly implement the hygiene and cleaning standards of DMH to ensure that the relevant operations meet the standards and requirements of the local government and DMH. (Applicable to Rooms and Food & Beverage)
严格执行钓美集团卫生清洁标准，确保相关操作符合当地政府及钓美集团的标准和要求。（适用于房务部、餐饮部）
3.Comply with workplace health and safety regulations, policies and procedures and ensure that safe operating practices are familiar with any equipment prior to operation
遵守工作区健康和安全法规、政策和程序，操作任何设备前确保熟知安全操作规范。
4.Take action to eliminate hazards and report hazards to superiors or managers; Adhere to hotel safety systems, emergency handling regulations and procedures
采取行动排除危险，向上级或经理报告危险隐患；坚持酒店安全制度、紧急情况处理规定和程序；
5.Familiar with property safety, emergency rescue and fire and other handling procedures; Keep safety logs and accident records as required by the hotel
熟悉对财产安全、紧急救护和火警等处理程序；依照酒店要求记录安全日志和事故记录。
6.Keep confidential information about the hotel and guests
保守酒店及客人的机密信息。
7.Follow the principles of information security protection and ensure the security of relevant information and data in the work
遵循信息安全保护原则，在工作中确保相关信息及数据安全
8.Provides excellent service to internal customers in other departments as appropriate.
在适当的时候为其他部门的内部客人提供优质服务。
9.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
10.Maintains positive guest and colleague interactions with good working relationships.
与客人和同事保持基于良好工作关系的互动接触。
11.Establishes a rapport with guests maintaining good customer relationships. Make appropriate recommendations to guests.
与客人和同事保持基于良好工作关系的互动接触，为客人提出有创造性的建议。
 

深圳美高梅酒店倚靠东部黄金海岸线上的“美丽传奇”小梅沙，强调生活品质与趣味，以格调艺术为核心，致力于打造娱乐奢享休憩之所，成为东部滨海度假酒店的全新目的地。酒店外观采用源自海洋动感的S型设计，坐拥321间全海景客房，带给宾客面朝大海、枕风而眠的滨海体验。酒店内设4间风格迥异的餐厅及2间特色酒吧，为宾客带来富有创意的美食料理。同时，酒店配备有美高梅大宴会厅及多功能厅，满足不同类型会议会展需求。除此之外，刻入美高梅骨子里的娱乐精神独家“M秀”源自拉斯维加斯，即将点亮深圳滨海绚丽之夜，精彩马戏、魔术互动、小丑表演、火舞等热情活力的表演秀随时随地上演。秉承“让娱乐动人”的品牌理念，将娱乐精神与待客之道完美结合。汇集艺术、玩乐、美食和惊奇，为每一位精彩生活乐享者打造多元纷呈、超越期待的活力娱乐体验。