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1. Practice the service culture SHINE with Service Essence Training
对客服务中践行《服务精髓》中SHINE的服务文化要求
2. Solve the guest complaints with service culture E-Leap within Service Recovery Training
当客人向我们表达不满情绪时及时担负责任,并践行《服务补救》中的E-LEAP服务文化原则
3. Personal grooming, hygiene and courtesy are in line with hotel and brand standards
个人仪容仪表、卫生及礼貌礼节符合酒店和品牌标准
4. Strictly adhere to service processes and brand standards, and convey the essence of the brand to our guests to improve guest experience and brand perception
严格遵守服务流程和品牌标准,向我们的客人传递品牌精髓的信息以提高客人体验感和品牌感知度
5. Provide good service, knowledge of facilities etc
拥有良好服务意识及厨房设备基本知识等。
6. Contributes and works as a team, Maintains a professional and friendly attitude
具有奉献精神及团队合作精神,保持专业级友好的态度。
7. Ensures a clean, professional appearance according to hotel grooming standards
根据酒店仪容仪表标准,保持干净专业的仪容仪表。
8. Familiars with the use of equipment in kitchen, practices the hygiene and sanitation procedures.
熟悉厨房设备的用法,实行卫生安全规程。
9. Ensures proper use and cleaning of equipment, practices economy, maintains strict control on food wastage
确保清洁用具的正当使用,严格控制食品浪费。
10. Ensure all staff have training, good skill and briefed on the hotel rules and regulations
确保所有员工得到培训,拥有好的技能并向员工传达酒店的规章制度。
11. Assist to manage and organize the Dim Sum Kitchen operation
组织和管理点心厨房的运作
12. Delegate, supervise and control the daily operation
布置任务,监督和控制厨房的每日营运
13. In charge of all Dim Sum preparation in the Kitchen.
负责完成厨房所有点心的准备。
14. Make sure that set ups and mise-en-place are done accurately before opening, correct the mistakes found, take action within your staff
营运之前确保准确做好所有的设置和准备工作,发现错误,马上同员工一起采取行动纠正
15. Supervision of Kitchen areas, (Food Rotation, Food quality and Presentation) Follow standard recipes
监督厨房领域(食品周转,食品质量和摆盘)都按照食谱标准操作
16. Keep food costs and organize the market list on daily basis
保持控制成本并组织制定每日采购单
17. During each service, to ensure the Kitchen has sufficient back up to help the service to run smoothly and check each dish that leaves his kitchen
营业过程中确保有足够的备份,帮助检查成品的质量以保证餐厅平稳的运营
深圳美高梅酒店倚靠东部黄金海岸线上的“美丽传奇”小梅沙,强调生活品质与趣味,以格调艺术为核心,致力于打造娱乐奢享休憩之所,成为东部滨海度假酒店的全新目的地。酒店外观采用源自海洋动感的S型设计,坐拥321间全海景客房,带给宾客面朝大海、枕风而眠的滨海体验。酒店内设4间风格迥异的餐厅及2间特色酒吧,为宾客带来富有创意的美食料理。同时,酒店配备有美高梅大宴会厅及多功能厅,满足不同类型会议会展需求。除此之外,刻入美高梅骨子里的娱乐精神独家“M秀”源自拉斯维加斯,即将点亮深圳滨海绚丽之夜,精彩马戏、魔术互动、小丑表演、火舞等热情活力的表演秀随时随地上演。秉承“让娱乐动人”的品牌理念,将娱乐精神与待客之道完美结合。汇集艺术、玩乐、美食和惊奇,为每一位精彩生活乐享者打造多元纷呈、超越期待的活力娱乐体验。 酒店将于2024年5月盛大启幕。