1. Supervise and inspect the work of assigned room and Room Attendant to ensure product quality standards are met and that optimum service is provided to guests according to residence and company business objectives.
监督和检查分配给客房和楼层服务员的工作,按公寓和公司业务目标确保符合产品的质量标准,为客人提供卓越的服务。
2. Ensure the maintenance of cleanliness and functionality of Apartments, surroundings/public areas and back of house, achieving zero referrals from Residents.
保证房间、公区、周边环境、工作区域的清洁、完好,努力实现零投诉。
3. Supervise the upholding of company policy and procedures to ensure the safety, security and welfare of Residents and staff, counselling staff that deviate.
监督公司规定、程序的执行,保证住客和员工的安全。劝诫处罚违纪员工。
4. Works with Superior Director of Finance in the preparation and management of the Department’s budget.
协助上级领导和财务总监编制和管理部门预算。
5. Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
保证设备、物品的有效使用。
6. Supervise the service of P.A, Pest control, garbage disposal.
分包商的服务品质检查(公区清洁、消杀、垃圾清运)。
7. Ensure the room status. 更新房态。
8. Perform other duties as assigned. 履行分配的其他职责。
成都保利辉盛坊国际公寓是Frasers(辉盛国际)旗下精品物业之一,公寓坐落于成都高新区核心CBD区域地标性建筑中,周边头部企业聚集、交通便利、商务休闲设施配套完善;公寓拥有238套高端酒店式公寓客房,从一房式到三房式均配备设施齐全的厨房及用餐空间,设计中融入了蜀锦和浮雕印刷等历史元素,呈现出集合文化遗产及现代风格的商旅空间,公寓配备全日制餐厅、健身房、游泳池、住客休闲廊、会议室、多功能厅等配套设施;无论是商务出行、休闲度假、长居均能让顾客享受到惬意、多元的居住体验。