度假村培训经理 Resort Training Manager
8千-1万
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发布于 12-05
度假村培训经理 Resort Training Manager
(储备)
8千-1万
眉山 | 经验不限 | 大专 | 招1人
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职位描述

Mission 1:

Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and

communicating Club Med’s employee-development strategy across different platforms:

· TRAINER: Facilitate training with excellence. Inspire them!

· COORDINATOR: Coordinate technical trainings and talent development with main actors.

· CONSULTANT: Facilitate & coach managers to assess

· PERFORMANCE: Identify needs and deliver effective solutions.

· ADMINISTRATOR: Validate, record, report training activity & results.

Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.

 

Mission 2:

Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platefrom in each resort.

 

Mission 3:

Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.

 

JOB SUMMARY:

· Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools.

· Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels.

· Analyzes, develops, and improves training modules and tools.

· Assesses performance issues - researches and proposes actions and/or alternatives.

· Optimizes tools & procedures.

· Coach Managers

· Personally, facilitates and co-facilitates training programs.

· Evaluates impact of training solutions.

· Documents and reports training results.

· Assures local training compliance.

· Works with minimal supervision to complete established goals and objectives

· Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs.

· Deploys all aspects of high-potential development programs for local GE employees.

· Creates/coordinates annual training plan for resort populations.

· Plans, organizes, presents, and facilitates training programs for all resort populations.

· Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives.

· Coaches & supports managers on performance & hospitality challenges.

· Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices.

· Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms.

· Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms.

· Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels.

· Assures local compliance with training & training-related requirements.

· Participates collaboratively and professionally with other HR & UDT members to achieve team goals.

· Assures effective two-way communication at all levels of responsibility.

· Participates in HR and UDT meetings as appropriate.

· Continually maintains, updates his/her facilitation & hospitality competencies.

· All other duties as assigned.

 

PROFILE:

1.English (Mandatory)

2.Bachelors / BAC+3 degree in Education, HR Management or HR Development.

3.Experienced hospitality trainer with strong presentation & learner engagement skills.

4.Hospitality Team Management experience.

bility to work autonomously in “consultant mode” with minimal supervision.

5.Ability to anticipate and initiate key training priorities aligned to individual development.

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公司地址
四川省眉山市仁寿县黑龙滩镇光相社区6组
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职位联系人
张先生
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张先生

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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
关于Club Med地中海邻境·黑龙滩度假村作为Club Med 旗下Joyview邻境产品线首家进驻西南地区的度假村,Club Med地中海·邻境黑龙滩度假村坐落于成都平原西南,素有“川西第一湖”美名的黑龙滩西岸,中铁黑龙滩国际旅游度假区内。村内建筑型如凤凰鸟展翅栖息于湖湾,怀抱茶花谷,四周为度假区内其他项目如群星环绕,与龙泉山脉隔水相望。 度假村交通便利,毗邻四川天府新区,距东坡故里眉山城区仅30分钟车程,距四川省会成都市中心一个半小时车程。西南川渝经济圈重镇重庆可动车直达所属眉山站,天府国际机场及双流国际机场通勤便利,北京、上海、广州及深圳每日50余架次航班直达。Club Med地中海·邻境黑龙滩度假村引入法式精致浪漫,浸入川西文化,拥有来自全球的快乐管家团队作为东道主,致力于打造独具特色的全要素、全年龄、全天候国际化休闲度假村。
四川省眉山市仁寿县黑龙滩镇光相社区6组
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