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【岗位职责】
1、执行主管的工作指示,协助主管的日常工作。
2、参与各项服务活动,发现问题及时纠正。
3、检查员工的仪表仪容、劳动纪律、行为规范和工作态度,使之达到部门要求。
4、掌握酒店各项优惠政策和房价政策,了解客房状况和出租率。
5、检查预订资料及VIP通知单,合理安排宾客的入住。
6、确保入住登记单详细、准确、清晰,符合有关部门的规定。
【岗位要求】
1、大专以上学历,有同岗位工作经验2年以上。
2、熟悉前台的各项业务。
3、精通前台的各项接待程序,沟通能力较强,解决工作中的各种疑难,处理各种投诉。
4、性格开朗,有良好的个人修养,工作认真负责,作风正派。
Hilton Garden Inn is an award-winning international hotel brand targeting the mid-to-high end of the consumer market. Hilton Garden Inn offers a high level of service and quality amenities typically found only in expensive hotels, allowing guests to trust us to help them succeed on the road. Each Hilton Garden Inn features a distinctive architectural style and provides a high standard of core services and supplies to provide unparalleled hospitality to our value-conscious business and leisure travelers.希尔顿花园酒店(Hilton Garden Inn )是一个屡获殊荣的国际酒店品牌,定位于中高端消费市场。希尔顿花园酒店提供通常只在价格高昂的酒店中才能享受到的高水准服务与高品质设施和用品,这让宾客们信赖我们能够在旅途中帮助他们力争成功。每一家希尔顿花园酒店都拥有特色的建筑风格,并提供高水准的核心服务与用品,为我们注重价值的商务与休闲旅行者们带来无以伦比的热情款待之感。Hilton Garden Inn has always been a dynamic, passionate, stylish, warm, friendly and pragmatic brand representative. We sincerely invite you to join our team with passion and vitality. The hotel will provide you with perfect benefits, excellent training and broad development space.希尔顿花园酒店一直是充满活力、激情、时尚、温暖、友善、务实的品牌代表,我们诚邀充满激情、活力的您加入到我们团队中,酒店将为您提供完善的福利、卓越的培训和广阔的发展空间。Hilton Garden Inn Bell Tower is located in the Bell Tower Business District, downtown Xi 'an.钟楼希尔顿花园酒店,位于西安市中心钟楼商圈。pre-Opening, please look forward !筹备中,敬请期待!HR Tel: 029-8130 8888人力资源部咨询电话:029-8130 8888