MAJOR RESPONSIBILITIES 主要职责 :
Todo whatever it takes to provide exceptional service for our external andinternal customers and to strive for excellence to achieve customersatisfaction.
尽可能为内部和外部客人提供优异的服务,以创造更加出色的客人满意度。
员工关系
1.To manage the Human Resources Department, ensuringcompliance with all Hotel policies & procedures, and local governmentregulations pertaining to employment practice.
管理人力资源部,确保雇佣过程符合酒店政策程序,政策法律法规。
2.To develop a Human Resources Strategic plan inalignment with the Hotel’s business plan.
根据酒店经营计划,制定人力资源政策。
3. To investigate and review all disciplinary actionsto ensure the policies and the applicable laws are followed.
对员工违纪行为进行调查,以保证酒店政策和相关法律的执行。
4.To review personnel policies, procedures andpractices and recommend improvements to Management.
回顾人事政策程序,实际操作,为管理层投供建议。
5. Maintain relationship with appropriateauthorities to ensure kept up to date on changes to regulations andopportunities to provide input.
和相关机构保持良好关系,以保证了解法律法规的最新变化。
人才甄选
1.Develop, direct and oversee overall hotelrecruitment and hiring activities strategies for all Expat and National Expatpositions.
制定、指导和监督酒店招聘和雇佣活动的总体策略。
2.To analyse Hotel manpower requirements andrecommend selection and development activities to meet those requirements.
分析酒店人力需求,推荐、选拔和开展相关活动。
3.To develop and implement recruitment and screeningprocedures in order to attract the most qualified candidates for vacancies.
制定和实施招聘和面试程序,以吸引合格人才。
4. Assist in recruitment and interviewing ofcandidates for all executive positions.
协助招聘和面试所有行政职位的候选人。
培训与发展
1.To oversee orientation of all new associates inaccordance with hotel guidelines.
根据酒店政策,参与新员工入职培训。
2.To assess personnel development needs, recommendand oversee training programs, ensuring compliance with performance standards.
评估员工个人发展需求,推荐和讲授培训课程,以保证表现达到标准。
3.Set up systems to monitor achievement ofdepartmental goals and objectives.
建立监控部门目标实现情况的系统。
4.To monitor the administration of the performanceappraisal program and provide support to department heads through the process.
监督员工表现评估,为部门经理提供支持。
5.To participate
丽水银泰万豪酒店及丽水银泰源宿酒店坐落于被誉为“中国桥梁之乡”的浙江省丽水市,位于浙江省西南部,与温州接壤,东南邻台州,北至金华。古建筑颇为特色且青瓷历史悠久,曾长期问鼎世界瓷器之巅。酒店位于丽水市新的商业中心丽水银泰城内,南邻南明湖和丽水博物馆,背山面水,交通便利,地理位置优越。酒店建筑从丽水当地的云和梯田中提取灵感,解构梯田的层叠,形成流动的建筑形态和互动式退台。酒店设有363间时尚客房,3个餐厅,2个大堂吧。拥有共计1,800㎡的灵活会议及宴会空间,并配备健身中心及室内泳池等休闲设施。