• 五险一金
• 带薪年假
• 管理规范
• 包吃包住
• 岗位晋升
• 技能培训

§  确保礼宾部的有效运行,并根据有关理念表现出始终如一的礼貌,专业,有效和灵活的服务态度。
Ensures the smooth running of the Concierge department and related areasaccording to the established concept statement providing courteous,professional, efficient and flexible service at all times.
§  确保客人满意,以及所有员工遵守酒店所制定的部门营运守则。
Maintains guest satisfaction and that all Associates adhere to Policies& Procedures as laid out in the Department Operations Manual. 
§  组织每天所在班次的例会，宣布每天的住房率、到店客人、离店客人、发生的各种一般尤其是特殊事件,以及需要注意的事项。
Conducts daily pre-shift briefings to Associates on room occupancy,arrival and departures, functions/ event and special attention that is needed.
§  以礼貌专业的态度处理客人的问题,若不能马上给予解决,则需汇报客户投诉并及时跟进。
Handles guest inquiries in a courteous and efficient manner andreports guest complaints or problems if no immediate solution can be found andensures follow up with guests.
§  建立客户资料,并保持良好的客户关系。
Establishes a rapport with guests, maintaining good customerrelationship.
§  直接为员工,客人以及所有需要帮助的礼宾部所有员工提供准确,及时,可靠的信息。
Provides accurate, timely and reliable information and direction toAssociates, guests and anyone seeking assistance from the Concierge.
§  不断开发出有关厦门和中国的路标有趣的地方(饭店,风景区,探险地,等)以更新酒店信息.确保更新的信息能够及时传达给员工。
Constantly explores landmarks and points of interest (restaurants,sights, expeditions, etc) in Xiamen and China to update hotel data. Ensuresupdated information is passed on to Associates.
§  朝向一个“金钥匙”机构。                                                                                                                                 
Works towards a true “Golden Keys” establishment.
§  管理和监督礼宾服务和机场服务的操作。
Oversees the Bell Service and Airport Services operations in the absenceof managerial presence.
§  确保信息公布栏总是最新信息。
Ensures that the Lobby function board is up to date at all times.

As a local home base, a Hyatt Centric hotel prepares our guests to explore the best our cities have to offer so they can go forth and discover! Only a stones throw away from the beach, the Hyatt Centric Ocean Front Xiamen provides 196 guest rooms and suites acting as a perect launchpad for our savvy explorers to discover the city. Part of Baojia CC Park with various dining and entertainment options. The hotel sits at the center of landmark locations such as Zeng Cuo An food street as well as the Musical Square making it suitable for leisure and business groups. Well look forward to opening our doors to all savvy explorers who will always feel like a welcome visitor, not just a tourist.凯悦尚萃诞源自于我们对探索和分享的热情。我们鼓励那些追求真实在地体验的探索家们从此出发，去体验目的地的无限惊喜。厦门滨海凯悦尚萃酒店与海浪、沙滩近在咫尺，酒店拥有196间闲适现代的客房和套房，坐落在城中文化地标宝嘉CCpark，毗邻厦门最文艺的“渔村”曾厝垵，依偎环岛路音乐广场等热门目的地，到访的探索家们由此出发，尽情发掘厦门魅力。2024年底璀璨启幕，敬请期待