• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 领导好
• 员工生日礼物
• 人性化管理
• 包吃包住

Has full awareness, manages and supervises all tasks of his/her staff.
熟练掌握管理及监督员工的工作的技能。
Supervise and direct Bell Desk activities and Bell Staff as well as Doorman, valet parking, elevator staff.
     监督及指导行李台的工作，包括行李员，门童，代客泊车服务及电梯工。
Responsible for sorting and distributing guests and administrative mail and returning mail to the sender for forwarding mail.
     负责整理和分发客人及办公信件，以及回复信件。
Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests.
提供酒店的所有信息，当地的特色，餐饮，医疗设施，旅游景点以及客人感兴趣的一切信息服务。
Be prepared to recommend first and foremost the hotel’s own Food and Beverage outlets before any other, making himself totally familiar with the operating times and each outlets benefits.
优先推广酒店内部的餐饮，熟知各个餐厅的营业时间和特色。
Ensure the lobby is always kept in an orderly fashion and that ashtrays are kept clean.
确保大堂的整洁，烟灰缸要保持干净。 
Coordinates the paging of guests in the lobby, Food & Beverage outlets, and where considered appropriate by the Management.
协调及安排服务，诸如对客服务，对内服务以及经理指派的的其他事务。 
Responsible for the maintenance of the hotel information directory (function board) and ensures that the information shown in current and accurate at all times.
      负责保持及更新酒店信息指南，确保所有的信息准确无误。
Prepares efficient work schedule for Bell Services, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
根据酒店出租率及预计率，以及有无大型团队入住，特别是早到或晚离的情况，安排高效的工作进度及节假日休息。 
Ensures that all bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently.
      确保所有的行李员保持整洁的仪容仪表，准时到岗，准确高效地完成指派工作。  
Handle problems associated with guests and liaise with department heads or executive management in the absence of the Assistant Manager.
     在值班经理不在时，能够处理客人投诉。和其他部门经理保持良好的合作关系。
Is fully aware of the Credit policy.
熟知酒店财务政策。
Is fully aware of FL & S standards.
熟知防火及安全的所有步骤及标准。
Performs related duties and special projects assigned.
能够完成所有相关及指派工作。
Observes, obtains and notes down any useful guest preferences or comments received and passes them to his supervisor to be kept by the hotel for future reference. 
观察，收集并记录客人的喜好或建议，并交给主管为酒店保存，以便日后参考。

长春北湖鸿居（悦榕集团旗下）酒店“坐落在国家级湿地公园“北湖公园” 内，是悦榕集团东北区首家高端品牌酒店。地理位置优越、交通便利，酒店紧邻北湖CBD商业区，步行10分钟可达轨道交通8号线。项目占地约17万平米，酒店总建筑面积5.7万平方米，总投资5.9亿元，集客房、餐饮、会议、度假、玩赏于一体。整体环境自然怡人，上万平米的窈窕花溪、湖光水色、游船悠悠宛如一幅北国水墨风景画，特色园林水系游船景观营造出静谧的度假胜境。客房合计247间，以低密度的中式建筑风貌为主，其中庭院式别墅彰显静谧和高贵。总计约1800平米的宴会及会议厅是高端活动举办的理想场地。健身中心、桑拿、温泉、SPA、儿童游乐区等专属娱乐设施会成为休闲游玩绝佳去处，整体为宾客提供“旅行为家”的极致入住体验。长春北湖悦榕·鸿居酒店愿提供“因一间房，赴一座城”的理由，如不远行，一起来一场轻松的 Staycation！让您尽享一季松弛，五官自在，释放愉悦与美好！现阶段，全面开启各级人才招募工作。我们将带您开启一次改变生活的非凡职场体验！只要您热爱酒店行业、正直谦逊、心怀梦想，都欢迎您将简历投递给我们，我们将会在收到简历后尽快与您联系。